Events Representative (Peak of Christmas 2026)
Job Description
Posted Thursday, August 27, 2026 at 7:00 AM

Proud to be 100% Canadian-owned,Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Job Title: Events Representative (Peak of Christmas)

Department: Events

Reports to: Events Specialist

Role Status: Full Time / Part Time / Seasonal / Hourly

ABOUT US
As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.

JOB SUMMARY
A magical story awaits our guests at The Peak of Christmas from November 20 th – December 25 th . This annual event transforms Grouse Mountain into Vancouver’s North Pole, where guests can meet Santa in his workshop, see reindeer Vixen, experience the enchanting light walk, glide across the Mountaintop Skating Pond, and much more!

The Events Representative is a customer-facing role to support the delivery of The Peak of Christmas event. You will primarily be based in Santa’s Workshop and Elf Headquarters, ensuring both attractions operate smoothly and guests have a positive and engaging experience.

Please note the Events Representative is a one-month contract to support the execution of the Peak of Christmas event. There may be opportunities for continued employment within the Guest Services and Retail teams.

ESSENTIAL JOB FUNCTIONS





Knowledgeable about The Peak of Christmas programming in order to effectively respond to guest inquiries and promote activities

Assist in the operational responsibilities of Santa’s Workshop, including opening and closing, sign-up process, check-in, and flow of guests

Drive fundraising through promoting sale of Santa photos

Assist Santa during his breaks and enroute to and from the workshop

Ensure Santa’s break area/dressing room remains accessible, private, and comfortable

Assist in the operational responsibilities of Elf Headquarters, including opening and closing, setting up and facilitating crafts, and ensuring craft supplies are tidy and stocked

Adopt the role of ‘Santa’s Helper’ while positioned in the workshop and Elf Headquarters

Welcome guests of all ages and provide a fun and engaging experience

Communicate with guests in a clear, respectful and enthusiastic manner

Respond to guest concerns and comments efficiently to ensure that guests have a positive experience

Maintain good communications with Events Team Leads, Events Specialist, Marketing & Events Coordinator, and Marketing & Events Manager

Other duties as required

SUPERVISORY RESPONSIBILITIES
This position reports to the Events Specialist and does not require any supervisory responsibilities.

REQUIRED QUALIFICATIONS AND ABILITIES

Experience working with children and/or in a customer service role

Ability to work independently and as part of a team

Experience facilitating crafts an asset

Must be personable, friendly and outgoing with a positive attitude

High energy and strong work ethic

Able to spend long periods on feet and outside

Secondary language skills (Spanish and Mandarin preferred)

Open availability on weekdays and weekends during The Peak of Christmas (November 20 th – December 24 th )

Successful applicants over the age of 19 will be required to provide results of a clear background check within six months of the hire date before starting work. Grouse Mountain will assist with the process if the applicant does not have a valid background check.





WORKING CONDITIONS
Hours of Operation are weather dependant. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.

COMPENSATION AND BENEFITS
$21.31 to $22.61/hour

All positions are eligible for the following benefits and perks:

Free Seasonal Access Pass

Discounts at the resort’s restaurants, retail, and rental outlets

Referral Bonus Program

Public Transit subsidies

Free or discounted lift tickets at many other resorts (winter/summer)

Access to free Employee and Family Assistance Program

Excellent training and professional development

Northland Properties friends and family discounts program including hotels, restaurants and recreation

Full-time, year-round positions are also eligible for these:

Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans

RRSP matching after 6 months of service

Free access pass for dependants

DISCLAIMER
The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EQUAL OPPORTUNITY EMPLOYER
Northland Properties is an equal chance employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/ .

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📌 Events Representative (Peak of Christmas 2026) (British Columbia)
🏢 Grouse Mountain
📍 British Columbia