Become a Family Experience Coordinator at Sienna Senior Living in Stouffville, where you'll enrich the lives of seniors and their loved ones through exceptional care coordination. This temporary role focuses on building relationships and ensuring service excellence.

In this full time position, you will act as the key liaison for residents and their families, leading efforts to ensure effective support and communication. Your background in social services, alongside a commitment to creating a warm, welcoming community, will be essential. The position requires engaging with families to address concerns and develop action plans for improvement.

Key Responsibilities:
• Coordinate care and support services for residents and families
• Facilitate the resident move-in, transfer, and move-out




• Address family concerns promptly with leadership collaboration
• Organize resident satisfaction surveys and analyze feedback
• Hold resident care conferences and invite community speakers

Requirements:
• Degree in social services with active provincial registration
• Three years of experience in healthcare or related sectors
• Strong customer service and attention to detail
• Excellent multitasking and collaborative skills
• Compassionate and tactful approach in family interactions

Support the mission of Sienna Senior Living by enhancing the community experience for residents and families.
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📌 Family Experience Coordinator Role at Sienna (Ontario)
🏢 Sienna Senior Living
📍 Ontario