Join Desjardins as a full time Advisory Agent to elevate client experiences. Your expertise will help members navigate banking smoothly while promoting financial empowerment.

In the role of Advisory Agent for Client Experience at Desjardins, you will ensure members feel welcomed and supported. You'll assist with their banking transactions while promoting digital solutions and various Desjardins products. Address client needs and provide personalized financial advice to enhance their satisfaction.

Key Responsibilities:
• Educate members on technological tools for self-service
• Contribute to business development through effective service
• Address fraud concerns and refer clients appropriately
• Keep current with products and service standards
• Maintain adherence to compliance and risk management rules

Requirements:
• High school diploma in a related area
• At least two years of relevant work experience
• French language proficiency required
• Understanding of Desjardins' products and services
• Excellent communication and customer focus skills

Leverage your client experience knowledge at Desjardins and help members navigate their banking journey efficiently.
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📌 Advisory Agent, Client Experience at Desjardins (Quebec City)
🏢 Desjardins Group
📍 Quebec City