Join Imperial Dade as a Customer Experience Skilled, providing top-notch support across Canada. Your role will involve direct communication with customers to enhance their journey and satisfaction with our services.

This position features a mixture of customer service and operational duties within the dynamic environment of Imperial Dade. You will take ownership of customer inquiries, process orders, and liaise with various departments to ensure a seamless experience. The ideal candidate brings problem-solving skills and a proactive approach to customer engagement.

Key Responsibilities:
• Address customer communications through various channels
• Manage and track order processing and back-orders
• Liaise internally to improve customer experience




• Provide timely resolutions to customer concerns
• Train on system enhancements and product offerings

Requirements:
• 1-3 years customer service experience required
• Experience in B2B settings preferred
• Strong attention to detail and ability to prioritize tasks
• Excellent interpersonal and communication skills
• Familiarity with Salesforce or similar systems

Deliver stellar customer experiences for Imperial Dade, ensuring each interaction builds loyalty and trust.
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📌 Customer Interaction Role with Imperial Dade (Alberta)
🏢 Imperial Dade
📍 Alberta