Drive IT operations as an Experienced IT Engineer with Third Octet, where your problem-solving skills will shape operational success in a supportive work environment.

As a part of a dynamic team, you will escalate operational issues, execute complex changes, and lead migrations for clients across the Greater Toronto Area. You need five years of hands-on experience in engineering Microsoft environments and a track record of managing incidents and successful project deliveries. Your role will involve mentoring Tier 2 analysts and collaborating closely with other teams to enforce operational standards.

Key Responsibilities:
• Serve as the final escalation point for service issues
• Direct all actions during major incidents effectively




• Implement complex changes while planning for rollbacks
• Ensure compliance with operational standards
• Conduct impactful post-incident reviews

Requirements:
• Five years of experience in Microsoft ecosystems
• Solid problem-solving and change management skills
• Expertise in Microsoft 365 and Windows Server
• Familiarity with networking and security practices
• Relevant Microsoft certifications preferred

Leverage your skills to make a real difference at Third Octet, enhancing customer environments and driving effective IT solutions.
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📌 Experienced IT Engineer Role at Third Octet (Ontario)
🏢 Third Octet
📍 Ontario