Become the key point of contact for customer scheduling with a flexible role as an Appointment Coordinator at PTW. This full time position focuses on enhancing customer service through effective communication and relationship building.

PTW, a leader in electrical and instrumentation services, seeks an Appointment Coordinator to schedule vehicle maintenance. The role demands at least one year of customer service experience, with a strong focus on empathy and active listening. You'll handle inbound and outbound calls, ensuring customers receive informative and supportive assistance regarding service appointments and recommendations.

Key Responsibilities:
• Answer inbound customer calls for service scheduling
• Make outbound calls for maintenance recommendations




• Ensure appointment confirmations and follow-ups
• Listen and respond to customer inquiries with empathy
• Maintain detailed records of customer interactions

Requirements:
• High school diploma or equivalent
• Minimum 1 year of customer service experience
• Strong verbal and written communication skills
• Ability to multitask across various applications
• Positive, detail-oriented, and reliable work ethic

Elevate customer service experiences with effective scheduling and responsive communication as an Appointment Coordinator at PTW.
#J-18808-Ljbffr

📌 Customer-Focused Appointment Coordinator Work (New Brunswick)
🏢 Dealermine
📍 New Brunswick