Guest Services Associate at Microtel (Quebec City)

Guest Services Associate at Microtel (Quebec City)

02 Sep
|
Custom Software Systems
|
Quebec City

02 Sep

Custom Software Systems

Quebec City

Excel in hospitality with MasterBUILT Hôtels as a Guest Services Associate/Night Auditor at Microtel in Val-d'Or. Deliver exceptional guest experiences while managing check-ins, requests, and operational tasks effectively.

As a Guest Services Associate for Microtel Val-d'Or by Wyndham, you will work diligently to maintain high standards of service and cleanliness. This role requires 1-2 years of customer service experience and a passion for hospitality. You will be responsible for operational duties, guest engagement, and contributing to room revenue.

Key Responsibilities:
• Perform detailed check-ins and checkouts with accuracy
• Provide exceptional service to all guests during their stay
• Handle guest requests quickly and professionally




• Positively respond to guest inquiries and complaints
• Liaise with housekeeping and maintenance for seamless operations

Requirements:
• 1-2 years of experience in customer service roles
• Previous hospitality experience considered an asset
• Familiarity with office equipment like photocopiers
• Robust interpersonal skills and positive attitude
• High school diploma or GED required

Enhance your career in hospitality through exceptional service and teamwork at Microtel Val-d'Or.
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📌 Guest Services Associate at Microtel (Quebec City)
🏢 Custom Software Systems
📍 Quebec City

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