Client Service Specialist - Bilingual Role (Ontario)

Client Service Specialist - Bilingual Role (Ontario)

02 Sep
|
Best Doctors Canada Insurance
|
Ontario

02 Sep

Best Doctors Canada Insurance

Ontario

Become a Client Service Specialist at Best Doctors Canada Insurance, where you'll provide bilingual support in English and French. Make a positive impact by assisting clients with their healthcare inquiries.

This Client Service Specialist position is vital for delivering high-quality service to our members and partners. You will respond to queries regarding coverage and claims while coordinating with internal teams to ensure swift resolutions. The role emphasizes robust communication skills and a commitment to customer satisfaction.

Key Responsibilities:
• Handle member and broker inquiries via phone and email
• Provide information on policies, coverage, and claims
• Collaborate with healthcare partners to resolve issues




• Document interactions accurately within internal systems
• Foster a positive service-driven client experience

Requirements:
• Fully bilingual in French and English
• Background in customer service, ideally in insurance or healthcare
• Excellent organizational and multitasking skills
• Ability to work independently and in a team
• Professional and detail-oriented attitude

Join our supportive team to help improve healthcare access for Canadians.
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📌 Client Service Specialist - Bilingual Role (Ontario)
🏢 Best Doctors Canada Insurance
📍 Ontario

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