Enhance client experiences with Rippling as an Implementation Manager focused on effective product adoption within HR and IT sectors. Build solid client relationships for optimal results.

As an Implementation Manager at Rippling, you’ll directly engage with customers to tailor their onboarding experience and ensure seamless integration of our products. You will guide clients throughout the implementation journey, managing timelines and addressing any concerns that arise. Your role will involve close collaboration with cross-functional teams to facilitate product enhancements tailored to user feedback.

Key Responsibilities:
• Develop personalized plans for client product implementation
• Monitor and manage the entire implementation lifecycle




• Guide clients on best practices to utilize available features
• Work alongside Sales and Engineering for effective execution
• Provide feedback for continuous improvement on products

Requirements:
• At least 1 year in Implementation or Customer Experience at SaaS
• Demonstrated ability to manage multiple projects efficiently
• Exceptional communication and relationship-building skills
• Strong collaborative approach with various teams

Support Rippling's mission of simplifying HR and IT for businesses by enhancing client interactions.
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📌 Implementation Manager Role at Rippling (Ontario)
🏢 Rippling
📍 Ontario