Make a meaningful impact as a Remote Collections Officer with CCA while residing in Nunavut. This role focuses on compassionate communication and building trust as you assist consumers through financial challenges.

As a Collections Officer, you will engage with consumers, guiding them through their payment difficulties with a focus on respect and clarity. Your fluency in English and Inuktitut will enable effective communication within communities. You will negotiate payment arrangements, investigate options, and maintain accurate documentation, all while upholding the CCA Code of Conduct.

Key Responsibilities:
• Contact consumers to discuss missed payments
• Negotiate fair payment arrangements compliantly
• Investigate and advise on payment plans




• Support assigned accounts with empathy
• Document calls and meet compliance standards

Requirements:
• Fluency in English and Inuktitut
• Solid negotiation and conflict resolution skills
• Self-motivated and detail-oriented
• Professional conduct in all interactions
• Ability to work independently in a team environment

Deliver empathetic solutions and professional support as a Collections Officer at CCA, enhancing consumer trust and financial well-being.
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📌 Remote Collections Officer in Nunavut
🏢 (C.C.A.) Commercial Credit Adjusters
📍 Nunavut