Join CIBC as a Client Engagement Specialist in Toronto, focusing on delivering exceptional customer service experiences. You'll be dedicated to helping clients navigate their banking needs effectively.

This role on the Investor Services Inc (ISI) team requires you to engage with clients and accurately assess their service requests. You'll utilize your problem-solving expertise and robust communication skills, ensuring every interaction is meaningful and that clients feel valued. Onsite training prepares you for success in this role, making a difference in clients’ lives every day.

Key Responsibilities:
• Provide accurate support and assess client needs
• Create meaningful connections with each client




• Listen and clarify client concerns for better solutions
• Collaborate with teams to resolve issues effectively
• Knowledgeable in ISI services and products

Requirements:
• Business degree/diploma; CIRE is a plus
• Fluent in English, Cantonese, and/or Mandarin
• Strong customer service and relationship management skills
• Computer savvy with capabilities to manage multiple applications
• Desire to thrive in a dynamic, client-focused environment

Bring your passion for people to CIBC and make an impact.
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📌 Client Engagement Specialist - CIBC (Ontario)
🏢 Canadian Imperial Bank of Commerce
📍 Ontario