Join Float as a Partner Success Manager to enhance the partnership network focused on financial operations. Optimize relationships with accounting firms, improving onboarding and product adoption.
This role presents an exciting opportunity to shape the strategy for partner engagement within Float, a leader in Canadian fintech. You'll work alongside accountants and consultants, building processes that foster a seamless partnership experience. Your keen insights will directly influence Float's growth and efficiency in nurturing partner relationships.
Key Responsibilities:
• Develop strategies for growing the partner network
• Manage partner feedback for product improvement
• Execute monthly business reviews and partner payouts
• Facilitate smooth transitions during platform updates
• Ensure high support standards for partner inquiries
Requirements:
• 3+ years in account management or customer success
• Solid knowledge of B2B SaaS or fintech landscape
• Experience in enhancing client retention and satisfaction
• Strong independence and initiative in quick-changing settings
• Knowledge of financial services or partnerships preferred
Bring your customer-centric approach to Float and help reshape the landscape of business finance.
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📌 Partner Success Management Role at Float (Ontario)
🏢 Float
📍 Ontario