Join Tri-global Solutions in Calgary as a Processing Center Advisor, where you will have a hybrid working arrangement. You’ll be integral to assessing childcare applications and aiding families effectively.

This position involves working with the Government of Alberta’s Ministry of Education and Childcare. As an Advisor, you will assess and process applications for the Child Care Subsidy Program, ensuring families receive the support they need. Your client-focused approach and attention to detail will be key in resolving inquiries and guiding clients through the process.

Key Responsibilities:
• Assess and process applications according to program guidelines
• Determine eligibility using financial and supporting documents
• Address inquiries via phone, email,



and online platforms
• Assist clients in understanding program requirements
• Maintain accurate records and ensure compliance with security guidelines

Requirements:
• Minimum of High School Diploma/GED
• 3+ years of customer service experience
• 2+ years of document research experience
• Ability to manage competing priorities effectively
• Robust analytical and communication skills

Utilize your skills to facilitate positive changes in Alberta’s childcare system at Tri-global Solutions.
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📌 Processing Center Advisor in Calgary (Alberta)
🏢 Tri-global Solutions Group
📍 Alberta