Become a Customer Care Agent at Canadian Fiber Optics, where you'll connect with customers to deliver exceptional service and solutions. Bring your phone and chat skills to this engaging role.

We are seeking a motivated Customer Service Representative passionate about providing top-tier support. This position involves engaging with customers for billing, troubleshooting, and service enhancements. You'll ensure high customer satisfaction and may also influence retention during inquiries.

Key Responsibilities:
• Engage with customers for product and service solutions
• Troubleshoot connectivity and service issues
• Assist with account setup and billing inquiries
• Document customer interactions accurately
• Meet performance metrics for satisfaction

Requirements:
• 2+ years of customer service expertise
• Excellent communication and organizational skills
• Solid multitasking and problem-solving talents
• Ability to adapt to fast-paced changes
• Knowledge of fiber optics is advantageous

Contribute to bridging the digital divide in underserved markets with Canadian Fiber Optics.
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📌 Customer Care Agent - Fiber Optics (Alberta)
🏢 Integratedcooling
📍 Alberta