The Director, Global Wellbeing is a member of the Global Pension, Perks and Wellbeing Team, and reports to the AVP, Global Benefits and Wellbeing.

Position is hybrid in North America where we have primary offices.

The Director, Global Wellbeing will lead the next chapter of a mature and established global wellbeing program, building on a strong foundation while driving innovation, optimization, and greater global consistency.

This role develops and executes a comprehensive global wellbeing strategy that supports all facets of employees' wellbeing, while advancing business objectives and enhancing the employee experience.

Partnering across Total Rewards, Talent COE-People Experience, business leadership, and external partners to design and deliver programs and initiatives that improve workforce wellbeing, engagement, productivity, and organizational resilience.

The successful candidate will bring fresh ideas, thought leadership, and a forward-looking perspective, coupled with the ability to translate strategy into action and deliver measurable outcomes.

The Director provides strategic leadership, governance, program oversight, vendor management, and analytics to ensure wellbeing programs meet the evolving needs of a modern global workforce.
**Position Responsibilities:**
**Global Wellbeing Strategy (20%)**
Develop and lead the global wellbeing strategy aligned with organizational priorities and employee needs.

Monitor emerging wellbeing trends and recommend cutting-edge programs and practices.

Partner with global and regional stakeholders to ensure programs are locally relevant while maintaining strategic consistency.

Provide thought leadership and subject matter expertise in workforce wellbeing, driving programs and partnerships that strengthen employee wellbeing, engagement, and experience.
**Program Design and Management (25%)**
Lead the design, implementation, and ongoing management of global wellbeing programs and initiatives.

Evaluate and enhance existing programs to improve employee participation, outcomes, and return on investment.

Ensure a consistent employee experience across wellbeing offerings.

Develop wellbeing policies, frameworks, and governance processes.

Foster collaboration with internal partners including, Talent COE – People Experience, Total Rewards, Benefits, Inclusion, Impact, ERGs, and business teams to identify opportunities to integrate wellbeing into broader Total Rewards and people programs.

Oversee program budgets, forecasts, investment priorities, and business cases
Develop and manage relationships with wellbeing vendors, consultants, and strategic partners.

Establish performance expectations and monitor outcomes against contractual commitments and service-level agreements.

Conduct vendor evaluations, benchmarking, and sourcing activities, including RFP processes.

Drive continuous improvement through vendor innovation and performance management.
**Communications and Employee Engagement (10%)**
Partner with communications teams to develop comprehensive wellbeing communication strategies.

Promote awareness and engagement through targeted campaigns and educational initiatives.

Support leaders in fostering a culture of wellbeing across the organization.
**Leadership and Team Development (15%)**
Lead and develop a high-performing wellbeing team.

Create a culture of innovation, accountability, and continuous improvement.
**Analytics and Measurement (10%)**




Develop meaningful metrics to assess wellbeing program effectiveness and employee engagement.

Leverage data and insights to identify trends, opportunities, and areas for improvement.

Prepare executive-level reporting and recommendations.

Measure outcomes related to workforce wellbeing, participation, productivity, and employee experience.
**Governance, Compliance, and Risk Management (5%)**
Ensure wellbeing programs comply with applicable legal, regulatory, and privacy requirements.

Maintain appropriate governance, documentation, and controls.

Assess and mitigate risks associated with wellbeing initiatives and vendor relationships.
**Vendor and Partner Management (15%)**
**Required Qualifications:**
Bachelor's degree in Human Resources, Health Promotion, Public Health, Business, Psychology, or a related field.
10+ years of progressive experience in wellbeing, benefits, employee experience, Total Rewards, or related HR functions.

Demonstrated experience developing and executing enterprise or global wellbeing strategies.

Strong vendor management and stakeholder management experience.

Excellent analytical, communication, and influencing skills.

Experience presenting to senior leadership and executive stakeholders.

Proven ability to lead complex global initiatives in a matrixed environment.
**Preferred Qualifications:**
Experience supporting multinational organizations.

Relevant wellbeing, benefits, health management, coaching, or HR certifications.

Experience leveraging wellbeing data and workforce analytics to drive strategy.

The successful candidate will influence strategy, enhance employee experience, and help create a culture where employees can thrive personally and professionally.

By driving innovative wellbeing solutions and fostering strong partnerships across the organization, this role will directly contribute to helping employees make decisions easier and live healthier, more fulfilling lives.
**_When you join our team:_**
We'll empower you to learn and grow the career you want.

We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we'll support you in shaping the future you want to see.
#LI-Hybrid
The role being advertised is an existing vacancy.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor.

Para obtener más información acerca de nosotros, visite
http://www.manulife.com .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad.

Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas.

Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza,



ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo.

Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud.

Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes.

Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a
[email protected] .
**Ubicación principal**
Boston, Massachusetts
**Modalidades de Trabajo**
Híbrido
**Se prevé que el rango salarial esté entre**
$128,550.00 USD - $222,820.00 USD
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual.

El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación.

Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a
[email protected]
para conocer el rango salarial correspondiente a tu ubicación.

Manulife/John Hancock ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar.

También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de ahorro 401(k) o de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera.

Nuestro generoso programa de días libres pagos en EE. UU. contempla hasta 11 días festivos, 3 días personales, 150 horas de vacaciones y 40 horas de licencia por enfermedad (o más cuando lo exija la ley) por año, y ofrecemos todos los tipos de licencias contempladas por la ley.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process.

For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement) .
**Conozca sus derechos (https://www.dol.gov/agencies/ofccp/posters)**
**Permiso Familiar y Médico**
**Ley de Protección del Empleado contra el Examen Poligráfico (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)**
**Derecho al Trabajo**
**Verificación Electrónica (E-**
**Verify**
**)**
**Transparencia Salarial (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)**
Company: John Hancock Life Insurance Company (U.S.A.)

📌 Director, Global Wellbeing (Waterloo)
🏢 Manulife
📍 Waterloo