At Manulife John Hancock, we believe in investing in the future – starting with you.

Our National Education Specialist Co-op is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark.

As part of Group Retirement Solutions (GRS), the mandate of the National Education Team is to engage plan members in participating in their group retirement program.

We create education and communication materials to prompt members to act and make decisions.

Reporting to the Manager, Member Education, you will support the development and delivery of effective member education materials to engage plan members and grow plan members' assets in their group retirement plans.
**Position Responsibilities:**
Administration: Create enrollment and other member communication materials in a range of formats.

Enter descriptions of plan benefits and other data in Manulife's systems.

Review materials for accuracy and readability to ensure quality and usability.

Identify discrepancies between documents.

Coordinate the translation of materials when required.

Ensure enrollment and other communication materials receive all required approvals and are ready for distribution to plan members.

Manage multiple projects simultaneously while meeting deadlines and quality expectations.

Other duties as assigned.

Project Management: Manage a significant number of tasks to deliver results on time and accurately.

Track productivity and report on progress as requested.

Build and maintain a database of well written, clear, and accurate content for plan member communication pieces ensuring key messages are incorporated.

Relationship management: Consult and collaborate with multiple internal contacts to ensure the accuracy of material and obtain approval.

Support the National Education Specialists on the development and execution of the member education deliverables.
**Required Qualifications:**
Currently pursuing an undergraduate degree in marketing, communications, business studies, or a related discipline.

Previous project management experience or business experience in insurance or retirement savings an asset.

Proven ability to spot inconsistencies,



question data, and work with others to resolve questions.

Ability to work independently and as part of a team.

This role requires a high proficiency in written and spoken English, proficiency in written French an asset.

Desire to learn and develop.

Strong Customer Service orientation with a focus on service excellence.

Strong time management skills with ability to multitask.

Proven attention to detail.

Ability to manage a large work volume.

Positive attitude and flexibility to adapt to changing projects and timelines.

Robust oral and written communication skills.
**When you join our team:**
We'll empower you to learn and grow the career you want.

We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we'll support you in shaping the future you want to see.

As part of our co-op program, you will gain early access to Manulife John Hancock's premier early talent program, GRO, tailored to graduating students! This program is designed to launch your career with the support, structure, and opportunities you need to thrive.
**Application Instructions:**
Submit your resume, cover letter, academic transcript and work term evaluation (if any) in one PDF file.
**Salary range is expected to be between** :
$40,950.00 CAD - $56,550.00 CAD
_The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

The annual salary will be pro-rated based on the length of the work-term._
#LI-Hybrid
The role being advertised is an existing vacancy.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools,



to analyze and process the information you provide to us or third parties in the application process.

For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement) .
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor.

Para obtener más información acerca de nosotros, visite
http://www.manulife.com .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad.

Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas.

Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo.

Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud.

Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes.

Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a
[email protected] .
**Semana de Trabajo Comprimida**
Híbrido

📌 Summer Intern 2027 - National Education Specialist II (Waterloo)
🏢 Manulife
📍 Waterloo