Enhance customer experiences as a Customer Service Representative with Critical Environment Technologies (CET) in Delta, BC. This full-time office role requires exceptional communication and organization skills.

In this position, you’ll support both Customer Success and Field Service operations within a collaborative team. Your focus will be on delivering an exceptional customer experience while managing inquiries, coordinating service activities, and maintaining operational documentation. You will help ensure all customer requests meet a timely resolution and smoothly transition across relevant departments.

Key Responsibilities:
• Serve as a primary point of contact for customer inquiries
• Follow up on customer requests for timely resolutions




• Respond promptly to customer communications via phone and email
• Document and maintain customer success processes
• Assist in scheduling and coordinating service requests

Requirements:
• 1-3 years of customer service experience
• Robust communication skills, both verbal and written
• High school diploma or equivalent; relevant degree preferred
• Proficient in Microsoft Office Suite
• Ability to manage multiple tasks efficiently

Join CET to improve customer workflows and operational processes while making a meaningful impact.
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📌 Customer Service Representative in Delta (British Columbia)
🏢 Critical Environment Technologies Canada
📍 British Columbia