Join Aramark as a Bilingual Client Success and Systems Specialist, where you will drive user engagement and provide critical support on digital platforms. Your role will focus on enhancing the client experience.

As a Bilingual Client Success and Systems Specialist at Aramark, you’ll play an essential role in supporting clients through training and technical troubleshooting. This position blends customer service with a technical mindset, requiring expertise in system administration and user adoption strategies. You'll work closely with clients and account managers to ensure they maximize the value of our tools.

Key Responsibilities:
• Train users and provide comprehensive support
• Manage and update client profiles in the system




• Collaborate with IT on system enhancements
• Monitor inquiries and respond through contact channels
• Analyze user metrics and provide actionable insights

Requirements:
• Three years of IT support or customer service experience
• Solid communication skills in English and French
• Detail-oriented for accurate database management
• Preferred knowledge of video editing tools
• Technical problem-solving ability

Make a meaningful impact by enhancing client experiences at Aramark.
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📌 Client Success and Systems Expert - Bilingual (Ontario)
🏢 Aramark Canada
📍 Ontario