Additional performance-based profit-sharing bonus

Job Type:

Full-time (40 hours per week)

Remote with occasional in-person meetings

Must be in BC, Canada

TL;DR
If you are a Digital Marketing Account Manager who excels at building great relationships, the freedom to experiment, learn, and grow, while making a positive impact on our team, processes, and clients, then this role was built for you!

About 1UP Digital
1UP Digital Marketing is a performance-driven digital marketing agency that believes great marketing starts with great relationships. Since 2013, we’ve helped ambitious organizations grow online by combining strategic thinking, strong execution, and exceptional client service.

While this role will support a variety of clients across industries today, you’ll play a key role in helping us build scalable account management systems that will support our long-term specializations in tourism, health, and technology industries.

About You

You are a relationship-first Account Manager who also loves rolling up your sleeves to get things done and seeing businesses thrive with digital marketing

You excel at building trust with clients, communicating clearly, and keeping projects moving, but you’re also comfortable with hands-on implementation, QA, and coordination. You understand digital marketing well enough to execute, troubleshoot, and guide projects forward, while leaning on processes and automation, AI, and a strong internal team of subject matter experts for deeper strategy, advanced optimization, and specialized task execution.

You’re organized, proactive, and see account management as both a client-facing and operational role. You want ownership, influence, and a clear growth path within a high-performing agency.

A Day in the Life
As a Digital Marketing Account Manager at 1UP, your responsibilities will span four key areas:

Account Management & Client Relationships

Serve as the primary point of contact for a portfolio of clients.

Build strong,



trusted relationships through clear communication and consistent follow-through.

Understand client needs, not just their stated goals, and translate them into clear action plans and explain recommendations in a way clients understand.

Lead regular check-ins, reporting calls, and strategic conversations.

Project Management & Execution

Own timelines, deliverables, and internal coordination across SEO, PPC, CRO, Email, Social, Web, and Analytics projects.

Manage tasks and workflows in ClickUp, ensuring nothing slips through the cracks.

Hands-on campaign execution where needed (Roadmap Tasks, QA, optimizations, setup, coordination).

Doing what it takes to ensure projects are delivered on time, on scope, and aligned with client expectations.

Maintain a strong working knowledge of digital marketing fundamentals (AI, SEO, paid media, analytics, CRO).

Review work completed by AI and specialists to ensure it aligns with strategy and client goals.

Identify opportunities for improvement, upsells, or testing — and collaborate with the strategy team to scope them.

Work closely with specialists and leadership to ensure clients receive best-in-class service.

Participate in the Account Management Committee, helping shape:

Annual Account Management priorities and roadmap

Internal processes and best practices

Scalable systems that will be deployed across the entire Account Management team

Contribute feedback from clients to help improve service delivery and retention.

Goals & Accountabilities

Most importantly, maintain healthy, long-term client relationships.

Ensure consistent delivery against client KPIs and expectations.

Keep accounts organized, proactive,



and profitable.

Communicate clearly and professionally with both clients and internal teams.

Contribute to improving how account management is done at 1UP.

Requirements & Qualifications

3+ years of experience in digital marketing, account management, or a client-facing agency role

Proven ability to build and manage strong client relationships

Solid project management and organizational skills

Comfortable with hands-on execution and QA (not just strategy)

Solid understanding of SEO, PPC, analytics, and web projects (deep specialization not required)

Excellent written and verbal communication skills

Proven ability to leverage AI Tools systematically (Claude Cowork and Code is a plus)

Experience working with project management tools (ClickUp experience is a plus)

Ability to manage multiple clients and priorities without dropping the ball

Agency experience strongly preferred

Ability to work full-time during our work hours

Bonus Points:

Experience in travel, tourism, health, or technology

Experience helping define internal processes or team playbooks

Certifications in Google Ads, GA4, Meta, or HubSpot

Compensation & Growth

Salary Range: $68,250-$84,000 CAD (based on experience, ability, and fit)

Performance-based incentives tied to account health, retention, and growth

Clear growth path into Senior Account Manager or Account Leadership roles

We Offer You

Remote-first work setting across Western Canada

Flexible work hours (outside of our core hours)

Competitive salary and performance incentives

Education reimbursement and professional development support

A collaborative, low-ego team that values systems, clarity, and results

Real influence and impact over how the Account Management function evolves

1UP Digital is an equal opportunity employer. We value diverse perspectives and are committed to building an inclusive, respectful workplace.

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📌 Digital Marketing Account Manager (British Columbia)
🏢 1UP Digital Marketing
📍 British Columbia