Join Siemens Healthineers as a Regional Support Service Technician, specializing in MI-SPECT equipment and remote diagnostics. You'll provide vital technical support and solutions directly impacting healthcare outcomes.
We are looking for a skilled technician to assist with diagnosing and resolving issues related to MI-SPECT equipment. Your role will involve extensive documentation of service calls, mentorial guidance for junior staff, and collaboration on complex troubleshooting efforts. This role enables you to drive improvements in customer satisfaction and operational efficiency.
Key Responsibilities:
• Offer technical documentation for service inquiries
• Perform remote diagnostics and evaluate complex cases
• Develop plans to preempt potential issues
• Collaborate with internal teams for issue resolution
• Mentor junior technicians effectively
Requirements:
• Associate degree in Electronics or equivalent experience
• 10 years of experience with Siemens MI-SPECT repair
• Proficient in Microsoft products and DICOM
• Bilingual in English and Spanish
• Willingness to travel 10% for customer support
Utilize your technical acumen to enhance service quality and patient care at Siemens Healthineers.
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📌 Field Support Technician for MI-SPECT Equipment (Quebec City)
🏢 Siemens Healthineers
📍 Quebec City
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