Physiomed Yorkdale is a busy multidisciplinary clinic and offers a wide range of services including Physiotherapy, Chiropractic, Massage, Naturopathic, and many more.

We are looking for a admin to join our team. Knowledge of MVAs is a must. Legal assistant or experience in a health care setting is an asset.

The ideal candidate should have robust communication skills, takes initiative, focuses on customer and client satisfaction, and has a proven track record of leadership skills and experiences.

Job description

- AR collections include TELUS, SRCs, collecting payments etc
- Building and maintaining effective working relationships with billing lawyers, paralegals, legal assistants, and external clients, Insurance companies and responding to any queries regarding the billing and collections process.
- Preparing, printing and reviewing of invoices in a timely manner, including any necessary follow-up with others in the Firm and revising according to billing guidelines and Firm standards and policies.
- Collecting outstanding/aged accounts receivable within the prescribed protocol/ procedure in a timely and professional manner by phone, letter and email
- Coordinating, investigating and resolving payment/account discrepancies to include: short payment, overpayments, unapplied cash, and misapplication, posting errors, payment analysis/support documentation in the event of request or dispute.
- HCAI Portal submissions
- Preparing Motor Vehicle accident (MVA) treatment plans OCF 18, 3, 23s etc,




- Updating and following the company process/protocols for MVA patient tracking system.
- Communicating and following with legal/adjuster from time to time and responding to their emails, sending outstandings, clinical notes respectively when required.
- Updating patient files like entering & creating payment policies, allocating payments, etc.
- Managing day-to-day operations like payment reconciliations and tasks given.
- Preparing a monthly collection target, financial & other related reports, Devise strategies & plans for companies' growth to present in the monthly meeting.
- Meeting with patients if needed to update their files in regards to outstanding and payments etc.

What we are looking into a candidate :

- Minimum 2-3 years collection experience working in a legal firm or healthcare setting.
- Strong computer ability, Solid knowledge of MS Office suite
- Accounts Receivable reconciliation knowledge
- Excellent communication skills
- negotiation skills, Assertive (not aggressive) collection skills
- Ability to remain calm; demonstrate maturity
- Multitask easily,
- Self-motivated, Goal-oriented, Team Player
- Ability to be punctual, reliable

Pay: $18.00-$19.00 per hour

Benefits:

- Casual dress
- On-site parking

Application question(s):

- Are you familiar with WSIB and MVA billing or documentation processes?

☐ Yes – both
☐ Yes – WSIB only
☐ Yes – MVA only
☐ No

Work Location: In person

📌 Administrative Assistant (Canada)
🏢 Physiomed
📍 Canada