Role Overview

We’re looking for a recent university graduate who wants to learn our business from the ground up and grow into a customer-facing sales or account management role.

Your first year will be heavily focused on Customer Service, order management, product knowledge and problem solving. You’ll work closely with Sales, Art, Production and Order Entry while learning how our customers buy, how our products are produced and how to keep orders moving smoothly.

What You’ll Be Doing

- Work directly with customers on orders, questions, timelines and product information
- Review orders for accuracy and catch problems before they reach production
- Help resolve order issues quickly and professionally
- Follow up internally to make sure deadlines and customer commitments are met
- Learn our products, production methods and order processes
- Coordinate with Sales, Art, Production and Order Entry
- Help improve processes when recurring errors or service gaps are identified
- Prepare and follow up on quotes and customer opportunities
- Proactively communicate with customers so they always know what is happening with their projects
- As your experience grows, begin introducing customers to current products and helping identify additional sales opportunities

Who We’re Looking For

- Recent university graduate
- Strong communicator by phone,



email and video
- Organized and detail-oriented
- Comfortable solving problems and following up
- Curious and eager to learn
- Interested in customer service, account management and sales
- Able to take ownership and keep things moving

Previous industry or sales experience is not required. We’re looking for someone with energy, good judgment and the ability to learn quickly.

Where This Can Lead

As you build product knowledge and customer experience, the role can develop into either:

Outside Sales & Business Development — travelling in Canada and the U.S., visiting customers and attending trade shows.

Strategic Account & Inside Sales — working with larger customers, running presentations, following up on opportunities and helping grow major accounts.

About AZX

We are a 5-Star, A+ Supplier with more than 30 years in the promotional products industry and have been named one of Counselor Magazine’s Best Places to Work.

Pay: $48,000.00-$53,000.00 per year

Benefits:

- Dental care
- Paid time off
- Vision care

Application question(s):

- What university did you attend?
- What year did you graduate?
- What interests you about customer service, account management or sales?

Work Location: In person

📌 Customer Success & Sales Development Associate (Burlington)
🏢 Recognized
📍 Burlington