Family Support Worker
Department Women’s Housing - Amowacistin Pahkahokowin (WHO230 - Beehive Heartbeat)

Position Title Residence Support Worker

Hours of Work 37.5 hours weekly - 7:00am to 4:00pm on rotation

Position Type Full-time Term Position (till December 31, 2026)

Reports To Manager of Amowacistin Pahkahokowin

Start Date Immediately

Salary From $22.48 - $23.66 Based on experience and qualification

Work Location 1855 2nd Avenue North, Regina SK S4R 0Y1

Open To Internal and External Applicants

Application Deadline 1:00 p.m. CST, Friday, September 11, 2026

POSITION DESCRIPTION

The YWCA is seeking applications for a Daytime Residence Support Worker for Amowacistin Pahkahokowin.

The Support worker provides practical support to all residents and ensures the residence's smooth operation. The main

focus of the Residence Support Worker, in collaboration with the rest of the team, is to create and monitor strength based

individualized plans with each woman/ family staying in the residence to help facilitate meeting their needs/goals. This

position will be under the direct supervision of the manager of Amowacistin Pahkahokowin, and under the general

supervision of the Director of Housing.

KEY RESPONSIBILITIES

Resident Support and Continuity of Care (70%)

- Provide all care, advocacy, counselling and listening from a trauma informed care lens.

- Build therapeutic relationships with all residents.

- Actively work towards developing familiarity with Indigenous cultural traditions and engagement with cultural

communities.
- Provide practical support for all aspects of resident stays and goals.

- Ensure the well-being of all residents by maintaining a clean facility.

- Provide information, education, referrals and support to the residents as needed

- Collaborate with the other staff to create individualized plans for each resident and family

- Provide referrals and advocacy to ensure that residents have necessary supports to deal with barriers regarding

housing
- Establish/ maintain positive relationships with the Ministry of Social Services and other community service providers

- Support individuals and families in preparing for their move into housing including helping them to arrange utility

hook ups, financial planning, food planning, locating furnishings, community mapping and developing a housing

preservation plan to reduce the risk of future homelessness.

Administration (30%)

- Enter information into the Homeless Individuals and Family and Individuals System (HIFIS);

- Answer residence phone and record all calls, screen requests for entry and respond to information requests;

- Complete intake and departure process with each resident/ family;

- Maintain accurate case management and stats keeping records;

- Assist with transportation as needed and available; and

- Ensure confidentiality, data security, and adherence to YWCA’s privacy policies.

- Support continuous program evaluation and improvement efforts through reflective practice and feedback;

- Assist with the daily operations of the residence including but not limited to the sorting of donations, cleaning, sorting

and upkeep of toys, and assisting with the groceries and food inventory.

WHAT WE’RE LOOKING FOR

Education

- Bachelor’s degree in social work, justice studies, or other human service field OR an equivalent combination of

education and experience.
- Basic First Aid/CPR.

Experience

- 2 or more years of case management experience is preferred;

- Demonstrated experience working with the complex needs of people experiencing homelessness;

Knowledge, Skills & Abilities





- A strong understanding of the impacts of colonialism on Indigenous people and communities, and a commitment to

reconciliation;
- Knowledge of the Child Welfare system, Trauma Informed Care, and Family Violence would be an asset;

- Ability to work both independently and collaboratively within a team environment;

- Accurate record keeping ability and basic computer skills (knowledge of HIFIS would be an asset);

- Strong communication, organization, and crisis intervention skills.

- Cultural awareness, and respect for women and children of various backgrounds;

- Class 5 driver’s license; and

- Valid First Aid/CPR certification

- Criminal record checks with vulnerable sector is required.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

- Work Location: Onsite at 1855 2nd Avenue North, Regina SK S4R 0Y1.

- Physical Demands: Typical work environment with standard physical requirements, including extended periods of

standing to support participants’ and activities in the house. Some lifting or walking for extended period of time may

be required.

- Schedule: 37.5 hours per week (7:00am – 4:00pm on rotation).

- Pre-Employment: A criminal record check, including a vulnerable sector check where applicable, may be required

following a conditional offer of employment. Results will be assessed in relation to the duties of the role and will not

automatically disqualify candidates.

YWCA REGINA EMPLOYMENT BENEFITS

- Opportunity for movement into Part- or Full-Time position for right candidate with vacancy, including internal

competitions.

- Vacation accruals paid out each pay cycle based on hours worked

- 10 statutory holiday days plus 3 YWCA Regina–recognized paid days annually.

- Access to the YWCA Regina vehicle fleet for work purposes (with applicable credentials).

- Access to the organization’s on-site fitness facility.

- Casual dress code and flexible work week.

- A values-driven team committed to equity, care, and community impact.

OUR COMMITMENT TO EQUITY & INCLUSION

As an organization led by and for women, YWCA Regina is deeply committed to building a team that reflects the full

diversity of our community. We strongly encourage applications from Indigenous peoples (First Nations, Métis, and

Inuit), Black people, racialized persons, people with disabilities, 2SLGBTQIA+ individuals, newcomers, and all others

who bring perspectives that enrich our work.

We understand that systemic barriers can discourage people from applying for roles where they are underrepresented. We

want to be transparent: your lived experience, community knowledge, and unique perspective are genuine assets here. We are

actively working to build conditions where every team member can contribute fully and see themselves reflected in our

organization.

Accommodation is available at any stage of the recruitment process. If you require support to participate equitably, please

contact us at [email protected] and we will work with you to meet your needs in a timely and confidential

manner.

YWCA Regina uses a structured interview process designed to assess competencies fairly and consistently. Shortlisted

candidates will be contacted directly. We thank all applicants for their interest; only those selected for an interview will be

contacted.

HOW TO APPLY





Please reference “Family Support Worker” clearly in the subject line of your application. Applications that do not

include this reference may be deemed ineligible.

YWCA Regina invites applicants to voluntarily self-identify as Indigenous (First Nation, non-status, Métis, or Inuit) or as

a member of another equity-deserving group in their cover letter and/or resume. Self-identification is entirely voluntary

and will not be used in any way that disadvantages applicants.

INTERNAL APPLICANTS: Submit a letter or statement of interest from your YWCA Regina email address to

[email protected] by 1:00 p.m. CST, Friday September 11, 2026.

EXTERNAL APPLICANTS: Submit a cover letter and resume in one single document to [email protected] by

1:00 p.m. CST, Friday September 11, 2026

NOTE: Professional references will be requested from finalists only. Please do not include references with your initial

application.

ABOUT YWCA REGINA

YWCA Regina Inc., established in 1910, aspires to a world where communities benefit from the full and equitable

inclusion of women and families, and where the experiences and perspectives of women and families are reflected in all

facets of society. We are a community voice of and for women — and a trusted partner in addressing the most complex

issues faced by women and our community. YWCA Regina provides childcare, shelter and housing, community

programs, family support programs, and outreach.

For over a century, YWCA Regina has been a cornerstone of life in Regina — evolving to meet the needs of women and

families across generations. Our work spans emergency shelter, affordable housing, licensed childcare, family violence

prevention, and wraparound community supports. We are a value-driven organization where staff are not simply

delivering services — they are partners in meaningful, community-led change.

Working at YWCA Regina means joining a team that leads with love, operates with grit, and believes deeply that every

person deserves dignity, safety, and belonging. Our staff bring a wide range of backgrounds, identities, and experiences

— and that diversity makes our work stronger.

YWCA Regina is committed to anti-colonial, anti-racist practice and to a workplace that prioritizes cultural safety. We are

committed to creating safe, inclusive, and accessible services and spaces for gender and sexually diverse persons. We

acknowledge that our social systems, communities, and organizational processes can perpetuate the marginalization of

Indigenous peoples, Black people, and gender and sexually diverse people. We are committed to systemic change and to

actions that further justice, truth, and reconciliation for marginalized peoples.

OUR VALUES

- Mutual Respect: Everyone deserves an equitable, judgement-free environment.

- Truth, Trust & Transparency: We conduct our work with honesty, integrity, and transparency to hold ourselves

accountable and maintain the trust we have earned in our community.

- Community Allyship: We embrace change by amplifying voices that guide our work. We actively advocate with and

meet people and the community where they are, to support them in getting where they want to be.

- Collaboration: The collective strength, aligned partnerships, and interconnectedness of community enable us to drive

change, disrupt power structures, and address barriers.

- Love and Care: The way in which we care for our people and community matters. By providing a nurturing,

welcoming, and loving environment, we create spaces for care, a sense of belonging, family, and home.

- Grit: Our perseverance, passion, and resilience affirm our belief that change is possible even in the face of adversity.

📌 Women's Housing - Family Support Worker - Full-time - Term (Canada)
🏢 YWCA Regina
📍 Canada