Associate Program Manager will be responsible for assisting and contributing to planning meetings/incentives in an entry level and administrative role.

This role will work closely with clients and a team of program managers and report to the team operations manager.

- Ensure accurate and timely data entry into Cvent
- Manage website registration sites, databases and attendee management
- Orchestrate Travel Arrangements for Attendees
- Draft program documents and communication for programs
- Draft Timelines for meetings and incentives
- Prepare close out reports as it pertains to our client service requirements.
- Draft Post Conference or Meeting History Reports
- Begin reconciliation checklist coordination
- Conduct file audit processes/procedures
- Manage the expense reimbursement process and vendor payment requests
- Negotiate agreements and terms with vendors for the health of the event budget
- Demonstrate industry knowledge by contributing effective ideas
- Travel onsite for program execution for meetings as needed
- Independently manage limited scope programs
- Perform other duties as assigned
- Ability and willingness to work extended workdays and possible weekends
- Accessible during acceptable working hours identified per project/program




- Travel expectations – the potential of 5-10% or more of time annually
- Frequent use of a computer and other office equipment
- Ability to lift 20 lbs.
- Frequent sitting, standing, and walking

Requirements:

- College degree preferred
- 2-3 years experience in Meetings & Incentives or the hospitality industry.
- Proficient with Windows operation system and variety of software programs
- Excellent written and verbal communication skills
- Time management and organizational skills
- High level of detail orientation
- Strong customer service skills
- Excellent leadership skills
- Robust quality control management
- Proficient at multitasking
- Self-motivated and ambitious
- Prior experience working with attendee management systems preferred

- Demonstrate ability to learn and adapt to changing procedures, methods or processes and assist in teaching others.
- Must be able to lawfully work within the US and have unrestricted work authorization for US
- Proficiency in Microsoft Office including Teams and SharePoint
- Prior experience in Cvent
- Prior experience with virtual or hybrid programs
- This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position.

📌 Assistant Program Manager (Canada)
🏢 Direct Travel
📍 Canada