Job Overview

We are seeking an experienced Concierge/Tactical Security Guard to join our team at a residential property in Hamilton. This role requires a vigilant individual with proven expertise in residential and tactical environments, who excels in elite customer service while maintaining the highest security standards. As the first point of contact for residents and visitors, you will be essential in creating a safe, secure, and welcoming environment.

Key Responsibilities

- Access Control: Manage entry to the property by verifying credentials, issuing visitor badges, and ensuring only authorized individuals gain access.
- Alarm & Emergency Response: Monitor alarm systems, respond to security breaches, fire alarms, or medical emergencies, and coordinate with emergency services when needed.
- Elite Customer Service: Provide a welcoming and professional atmosphere, assisting residents and guests with inquiries, directions, and concierge-related services to a premium standard.
- Incident Reporting: Document all security incidents, disturbances, or safety concerns in detailed reports for management and law enforcement.
- Security Enforcement: Proactively enforce property rules, deter trespassing, and address suspicious activity with discretion and professionalism.
- Collaboration: Work closely with property management, fellow security personnel, and emergency responders to maintain a seamless security presence.

Requirements

- Valid Ontario Security License
- Minimum 1 years of experience in residential/concierge security and tactical security.
- Exceptional communication and interpersonal skills
- Strong observational skills with the ability to remain alert and composed in emergencies.
- Proficiency in alarm monitoring systems and emergency response protocols.
- Ability to maintain confidentiality and exercise sound judgment in high-pressure situations.





Perks we offer:

- We are all about our people and we show it!
- Competitive pay and comprehensive advantages
- Extended benefits after completion of one year of employment
- Corporate discounts through GoodLife Fitness and Perkopolis
- Responsive management team
- We offer industry leading training programs
- Accommodate to your flexible schedules.
- Continuous coaching and support
- Promote diversity through employee engagement
- Provide growth and development opportunities
- Get paid whenever you need with wages on demand via ZayZoon. No need to wait until the payday!

Schedule Availability

- PT - Sunday & Monday 0000-0630

AI Disclosure: Artificial intelligence (AI) is not used to screen, assess or make selection decisions for this position. All applications are reviewed by qualified members of our hiring team and hiring decisions are based on individual qualifications, skills and experience.

Vacancy Status: This job posting is for a currently available position, whether existing or newly created, that has been approved for hire within the organization.

Equal Opportunity Employer

Synergy Protection Group Inc. is committed to diversity and inclusion. We welcome applications from all qualified candidates. Accommodations are available upon request during the hiring process.

Job Types: FT
Salary: $18.00 per hour

Benefits:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
- Wellness program
- Employee assistance program
- Company events

Schedule:

- Sunday-Monday 0000-0630
- Overnight shift
- Part time

Pay: $18.00 per hour

Benefits:

- Company events
- Dental care
- Extended health care
- Store discount
- Wellness program

Experience:

- Concierge Security : 1 year (required)
- Tactical Security: 1 year (required)

Licence/Certification:

- Security Guard Licence (required)

Work Location: In person

📌 Residential Tactical Security (Canada)
🏢 Synergy Protection Group
📍 Canada