Office & Operations Manager

Centre for Heart Living — Downtown Toronto

Part-Time | Monday, Tuesday & Wednesday
$30/hour to start | Opportunity for additional hours and increased compensation as the role grows
In-person | Free on-site parking | Wellness & personal growth benefits

NOTE: You need to answers the questions at the end for us to consider your application!

About Us

The Centre for Heart Living is a heart-centred coaching and personal-development company helping people create more successful, meaningful and fulfilling lives.

We created the Heart Freedom Method™ and currently co-authoring a book with Jack Canfield about it to be published this fall, and as our work expands, we’re putting strong systems, people and processes in place so the business can grow while maintaining the personal care our clients value.

We’re looking for an exceptional Office & Operations Manager who wants to become an key part of that growth.

About the Role

This is much more than an administrative position.

We need someone who can take ownership of what happens behind the scenes — keeping projects moving, knowing what actions need to happen next, coordinating the team, following up, solving problems and making sure nothing falls through the cracks.

You’re the kind of person who naturally thinks:

“What needs to happen next — and how do I make sure it gets done?”

Your role is to keep the operational side of the business running smoothly so our founder can focus primarily on coaching, teaching, creating and growing the company.

What You’ll Own

- Keep projects, deadlines and action items on track
- Coordinate virtual assistants, contractors, vendors and team members
- Follow up proactively to ensure work is completed properly and on time
- Manage scheduling, client communications, emails and telephone calls
- Coordinate Zoom meetings, coaching calls and online programs — including scheduling, links, reminders, registrations, recordings and basic troubleshooting
- Coordinate programs, events and special projects
- Maintain organized digital records, documents, databases and workflows
- Identify bottlenecks and operational challenges and take initiative to solve them
- Improve systems and processes when you see a better way
- Use AI tools to research, organize, troubleshoot, draft, summarize and improve efficiency
- Work confidently with Google Workspace, online scheduling tools and cloud-based systems
- Learn and work with GoHighLevel
- Support light social-media and marketing coordination when needed
- Ensure every client receives a warm, professional and caring experience

You’ll Thrive Here If You Are

- Extremely organized and naturally keep track of many moving pieces
- Driven to get things done without needing constant supervision




- Proactive — you notice what needs attention before someone asks
- Resourceful — when something goes wrong, your instinct is to find a solution
- Comfortable holding others accountable and following up until things are completed
- AI-savvy and excited about using technology to work smarter
- Warm, open, positive and genuinely enjoy people
- Highly reliable — if you say you’ll be there, people can count on you
- Comfortable making good judgment calls independently
- Interested in wellness, personal growth and human potential
- Comfortable in a small, entrepreneurial environment where everyone contributes
- Looking for a long-term opportunity where you can grow with the company

Qualifications

- 3+ years of experience in operations, office management, project coordination, executive support or a similar role
- Demonstrated experience keeping multiple projects, people and deadlines organized
- Experience coordinating staff, contractors, vendors or virtual assistants
- Strong Google Workspace and technology skills
- Comfortable with project-management tools such as Monday.com, Asana, Trello or similar
- Comfortable using AI tools such as ChatGPT and others
- Confident using Zoom and independently organizing virtual meetings and online program logistics
- Experience with GoHighLevel is a strong asset
- Excellent written and verbal communication
- Comfortable speaking warmly and professionally with clients by phone
- Strong attention to detail and consistent follow-through
- Experience in coaching, wellness, healthcare, personal development or another client-centred environment is an asset

Location & Schedule

This is an in-person position in Downtown Toronto.

You must live downtown or close enough to have a reliable, practical commute.

Monday, Tuesday & Wednesday
There is potential for additional hours as the company grows.

Compensation & Benefits

- $30/hour to start
- Opportunity for increased compensation as responsibilities and the company grow
- Free on-site parking
- Wellness benefits
- Access to Heart Freedom Method™ coaching and personal-development programs
- Opportunity to grow into a larger leadership role over time

The Person We’re Looking For

We’re looking for someone with both head and heart.

You’re organized and systems-minded, but you also genuinely like people. You’re warm and positive. You’re interested in wellness, personal growth and enjoy being around people who are committed to learning,



growing and making a positive difference.

We want someone who is looking for more than simply a job — someone inspired to use their talents to improve people’s lives and contribute to work that has a meaningful impact.

You have an inner drive to make things happen. You don’t simply complete the tasks you’re given. You look ahead, notice what needs to happen next, find solutions and help move the whole organization forward.

Most importantly, you take pride in being the person who makes things happen and want to grow with something you believe in.

How to Apply

Please answer all screening questions completely.

Applications with incomplete answers will not be considered.

Screening Questions

- What is your postal code, and approximately how long would your commute to Downtown Toronto be?
- Tell us about a role where you were responsible for keeping multiple projects, people and deadlines on track. What did you personally own?
- Give one example of a problem you noticed and solved without waiting for someone to tell you what to do.
- What AI tools do you currently use? Give one specific example of how you’ve used AI to work faster, solve a problem or improve a process.
- What systems or tools do you use to make sure tasks, deadlines and follow-ups don’t fall through the cracks?
- What interests you personally about wellness, personal growth or human potential?
- Are you comfortable independently organizing Zoom meetings, coaching calls and online program logistics?
- Can you commit to working Monday, Tuesday and Wednesday in person on a consistent basis?
- Why does this particular role appeal to you?

If you love creating order, solving problems, helping people and being trusted to make things happen, we’d love to hear from you.

Pay: From $30.00 per hour

Benefits:

- On-site parking
- Wellness program

Application question(s):

- What is your postal code?

Tell us about a role where you were responsible for keeping multiple projects, people and deadlines on track. What did you personally own?
Give one example of a problem you noticed and solved without waiting for someone to tell you what to do.
What AI tools do you currently use? Give one specific example of how you’ve used AI to work faster, solve a problem or improve a process.
What systems or tools do you use to make sure tasks, deadlines and follow-ups don’t fall through the cracks?
What interests you personally about wellness, personal growth or human potential?
Are you comfortable independently organizing Zoom meetings, coaching calls and online program logistics?
Can you commit to working Monday, Tuesday and Wednesday in person on a consistent basis?
Why does this particular role appeal to you?

Work Location: In person

📌 Office and Operation Manager (Canada)
🏢 Centre for Heart Living
📍 Canada