Thornlea Medical Centre (TMC) is seeking a full-time Medical Office receptionist to join our team. TMC is a family practice medical office that also provides urgent care to our patients located in Toronto - East York (Don Mills Rd and Overlea Blvd).

The ideal candidate is professional, organized, people-oriented, and empathetic toward patients’ needs, while also efficiently supporting physicians and clinic operations.

Responsibilities

- Welcome patients and visitors in a warm, professional, and courteous manner
- Register patients and ensure demographic and health card information is current and accurate
- Answer phone calls promptly, schedule appointments, and respond to patient inquiries
- Manage appointment bookings and patient flow efficiently
- Maintain patient confidentiality at all times
- Perform administrative and record-keeping duties
- Order and maintain office and medical supplies inventory
- Handle specimens and prepare them for laboratory pick-up
- Maintain a clean, organized, and qualified reception area
- Support physicians and clinic staff with administrative tasks as needed
- Perform additional duties assigned by management

Qualifications





- Previous experience in a medical office or healthcare setting is a must.
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Experience with TELUS PS Suite EMR strongly required.
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Ability to work efficiently in a rapid-paced environment
- Professional, compassionate, and patient-focused attitude
- Knowledge of medical terminology is an asset

- 2+ years of working experience in a similar environment ( Medical Office )

-2+ years of TELUS PSS suite EMR

- Graduate of a Medical Office Assistant program

- Provide optimal customer service to patients with a positive and friendly attitude

Pay: $19.00-$22.00 per hour

Education:

- Bachelor's Degree (preferred)

Experience:

- Electronic Medical Records (EMR): 2 years (required)
- Medical Office Receptionst: 2 years (required)

Language:

- URDU , PESHTO , TURKISH , PERSION (preferred)

Location:

- East York, ON M4H 1C4 (preferred)

Work Location: In person

📌 Medical Office Receptionist (Canada)
🏢 Thornlea Medical Centre
📍 Canada