Dispatch & Transportation AdministratorTransportation Administration & Compliance

- Maintain equipment files, operational records, and regulatory documentation.
- Collect, review, and process Bills of Lading (BOLs), driver timesheets, logbooks, and related transportation documents.
- Apply for transportation permits and arrange pilot vehicles for over-dimensional loads.
- Prepare, organize, and submit International Fuel Tax Agreement (IFTA) documentation.
- Support regulatory compliance through accurate recordkeeping and administrative processes.
- Assist with safety documentation, compliance reporting, and administration of online safety management systems.

Customer Service & Office Administration

- Serve as a primary point of contact for incoming calls, customer inquiries, and service requests.
- Accurately gather, document, and communicate information to the appropriate team members.
- Prepare customer quotations and support estimate development.
- Complete credit applications and customer pre-qualification documentation.
- Coordinate travel and accommodation arrangements as required.
- Maintain organized filing systems, office records, and company documentation.
- Update administrative procedures, office manuals, and reference materials.
- Support daily office operations, company events, and employee engagement initiatives.

Dispatch & Transportation Coordination (As Required)

- Provide dispatch support for Alpine Transport & Rigging based on operational requirements.




- Schedule driver assignments and communicate trip details and customer requirements.
- Coordinate routes, loads, equipment, permits, and transportation logistics.
- Identify and secure backhaul opportunities to maximize fleet utilization and efficiency.
- Collaborate with the Prairie Crane dispatch team to coordinate trucking resources.
- Obtain transportation permits and assist with permit administration for Prairie Crane operations.
- Assist in resolving operational challenges, including delays, route changes, equipment breakdowns, and permit-related issues.

Key Competencies

- Transportation administration and compliance
- Dispatch coordination and logistics planning
- Customer service and communication
- Regulatory documentation and recordkeeping
- Time management and organization
- Problem-solving and multitasking
- Attention to detail and accuracy
- Team collaboration and coordination

Main Purpose of the Role:
To support transportation operations through effective dispatch coordination, regulatory compliance, customer service, and administrative support while ensuring accurate documentation, efficient resource utilization, and exceptional customer service.

Pay: $18.10-$32.25 per hour

Benefits:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Life insurance
- In office parking
- Paid time off

Application question(s):

- How many years of permitting over dimensional loads do you have?
- Have you created IFTA reports?
- Have you reviewed Bol's and Driver Logs Before?

Work Location: In person

📌 Dispatch Coordinator (Canada)
🏢 Alpine Transport and Rigging
📍 Canada