About Solution Services

Solution Services is one of the fastest-growing oil and gas service companies, delivering plant maintenance, valve service, and specialized fluid, pressure, and vacuum solutions across Alberta.

As we continue expanding, our focus is to be “Your Best Solution”—a one-stop shop for shutdowns, turnarounds, and specialized fluid services. We provide the equipment, workforce, planning, and supervision needed to complete every job safely and efficiently.

What We Offer:

- Competitive compensation
- Immediate benefits
- RRSP matching
- Company events
- Dental, vision, extended health, and life insurance
- State-of-the-art equipment
- Career growth opportunities

Position Summary:

The Dispatcher oversees the daily operations of dispatch, including scheduling personnel, equipment, and resources to support field operations. This leadership role ensures efficiency, accuracy, and safety while managing a high-volume, rapid-paced workflow.

The Dispatcher is responsible for team leadership, operational coordination, and continuous improvement of dispatch processes.

Key Responsibilities:

- Lead and supervise dispatch operations and personnel
- Plan, schedule, and coordinate drivers, crews, and equipment
- Ensure efficient allocation of resources to meet operational demands
- Provide guidance and real-time support to dispatchers and field staff
- Communicate work orders and operational updates across departments
- Monitor and improve dispatch processes and workflow efficiency
- Review and approve field tickets for accuracy and proper coding
- Collaborate with administrative staff on documentation and billing issues
- Address performance concerns and support employee development in coordination with HR
- Work with HSE to ensure compliance with safety standards, audits, and inspections
- Coordinate project planning and yard operations




- Oversee creation of purchase orders related to field operations
- Maintain scheduling systems and ensure accurate record-keeping
- Ensure shop and yard organization and cleanliness
- Perform additional duties as required

Qualifications:

- High school diploma or equivalent (post-secondary is an asset)
- 3–5+ years of dispatch or operations experience, preferably in oilfield services
- Previous leadership or supervisory experience strongly preferred
- Working knowledge of combo vac, hot oiling, and fluid hauling operations
- Strong computer skills (Outlook, Excel, Word)
- Excellent communication and leadership abilities
- Proven ability to manage priorities in a fast-paced environment

Core Competencies:

LARGE focus on details, critical thinking and problem solving

- Leadership and team development
- Strong Team Player
- Strong communication and conflict resolution
- Strong computer skills and phone etiquette
- Organizational and time management skills
- Articulate speaker and communicator
- Faster learner with strong retention of information
- Accountability and dependability
- Customer-focused mindset
- Commitment to safety, ethics, and integrity

Work Environment & Physical Demands

- Travel to field sites and branch locations as required
- PPE required in operational environments
- Ability to lift up to 50 lbs occasionally
- Combination of desk work and active movement throughout the day

Work Schedule

- Full time position
- Shift-based schedule with on-call responsibilities
- Overtime as required

Job Types: Full-time, Permanent

Pay: $38.00-$48.00 per hour

Benefits:

- Company events
- Extended health care

Application question(s):

- Do you have strong attention to detail?
- Are you highly organized?
- Do you have good professional communication with both internal and external stake holders?
- Are you located in the Edmonton area?

Experience:

- Dispatch Oilfield: 3 years (required)

Language:

- fluent English (required)

Work Location: In person

📌 Dispatcher (Canada)
🏢 Solution Services
📍 Canada