Job Overview

We are seeking a dynamic and highly organized Commercial Department Administrator to join our team! In this vital role, you will support the daily operations of the commercial department by managing administrative tasks, coordinating communication, and ensuring smooth workflow. Your proactive approach and attention to detail will help drive efficiency and foster positive relationships with clients, vendors, and internal teams. This position offers an exciting opportunity to contribute to a quick-paced environment where your Commercial Department Administrator

About the Position

Fitness Factory is looking for an organized and dependable Commercial Administrator to support our growing commercial fitness equipment division.

This position is responsible for coordinating customer orders, invoicing, shipping, installations and general administrative support. The successful candidate will work closely with our sales representatives, customers, accounting, warehouse, delivery teams and service department to help ensure every order is handled accurately and efficiently.

Key Responsibilities

- Process commercial sales orders and customer invoices
- Coordinate equipment deliveries, installations and shipping
- Communicate order updates and estimated delivery dates to customers and sales representatives
- Confirm purchase orders, deposits and payment requirements




- Assist with accounts receivable and follow up on outstanding payments
- Answer incoming calls and respond to customer inquiries
- Maintain accurate customer and order information
- Coordinate with warehouse, delivery, installation and service teams
- Track backorders and provide regular status updates
- Prepare and organize order-related documents
- Support the commercial sales team with day-to-day administrative requirements
- Help resolve order, delivery and invoicing issues promptly

Qualifications

- Experience in administration and order processing
- Customer service or logistics
- Strong organizational skills and attention to detail
- Professional written and verbal communication skills
- Strong communication and organizational skills
- Ability to work independently and as part of a team
- Knowledge of MS Office (focusing on Word, Excel, Outlook)
- Knowledge of SAP software is an asset

Benefits

- Vision care
- Dental care
- On-site parking

Work Conditions

- On-site position
- Full-time, Monday to Friday, 10:00 AM – 6:00 PM

Pay: $45,000.00-$50,000.00 per year

Benefits:

- Dental care
- Vision care

Experience:

- Office Admin : 1 year (required)

Language:

- English (required)

Location:

- Markham, ON L3R 8E3 (preferred)

Work Location: In person

📌 Commercial Department Administrator (Markham)
🏢 The Treadmill Factory
📍 Markham