Job Title: Application Support Specialist

Request ID: 106721-1

Start/End Dates: 9/14/2026 - 3/13/2027

Duration: 6 months

Location: 141 Bay 12th Floor

Rate: $50/hr

Potential for this contract to be extended or converted to FTE?

FTE: Yes

Extension: Possible

Remote/Hybrid: Hybrid - Every Thursday - fourth Friday

Schedule: 37.5 Hours/week, 9-5 Monday to Friday

Line of Business: Capital Markets - Global Derivatives Technology

What does the LOB do?:

The team provides application and production support for Capital Markets applications, primarily within the collateral management and derivatives technology space. They act as the central support hub, interfacing with trade desks, development teams, project teams, BAs, and business stakeholders to manage incidents, troubleshoot issues, support batch processing, and maintain critical trading and collateral management applications.

Reason the role is open?:

The team is onboarding support responsibilities for a loan financing/collateral management application

What project will this contractor be working on?

The contractor will support the onboarding and operational support of a proprietary Loan Financing Provisioning (LFP) application used within the collateral management space. Initially, they will work alongside senior team members to learn the various applications/platform and participate on the regular application support rotations.

Potential for OT? Weekend support rotations may be required - will be compensated with Time in Lieu

Interview Process

How many interviews: Up to 3 rounds

Who will the interviews be with: Director + Team

Duration: 1 hour In person/MS Teams: Virtual/In-Person

Manager Availability: Flexible

Tell me about your team (# of members, culture, etc):

The team currently consists of 3 full-time employees and 1 contractor, with additional overnight support resources.



This hire will become the fifth core team member. The team is highly collaborative, emphasizes knowledge sharing, continuous learning, adaptability, and strong team culture. Team members rally around one another and actively support onboarding and development.

Highlights of the role; why would someone choose this role over another?

Opportunity to gain hands-on exposure to Capital Markets, Derivatives, Collateral Management, and Risk technology.

Broad application support experience spanning business, technology, operations, and stakeholder engagement.

Strong mentorship from experienced support professionals.

Exposure to modern cloud technologies including Azure and AWS.

Potential pathway to full-time employment.

High visibility role working directly with traders, developers, project teams, and business stakeholders.

Who Will the Candidate Be Working with on a Daily Basis?

Trade Desks

Development Teams

Business Analysts

Project Teams

Capital Markets Business Stakeholders

Application Support Colleagues

Infrastructure Partners

How many years of experience?

5+ Years

Global Derivatives Technology is seeking an Application Support Specialist to join a high-performing Capital Markets support team. The successful candidate will support critical collateral management and derivatives applications while partnering closely with traders, technology teams, project stakeholders, and business users.

Responsibilities include incident investigation,



application troubleshooting, monitoring batch processes, root cause analysis, issue escalation, log analysis, weekend deployment support, and continuous improvement initiatives. The successful candidate will play a key role in supporting a newly onboarded Loan Financing Provisioning application while contributing across the broader application portfolio.

This position offers exposure to Capital Markets, cloud technologies, enterprise application support, collateral management, and derivatives trading environments.

Must Have Requirement

Application / Production Support experience

Capital Markets experience

Derivatives trading environment exposure

Experience supporting enterprise business applications

AutoSys or comparable batch scheduling/automation tools

SQL experience (SQL Server and/or Azure SQL)

Microsoft infrastructure knowledge (Windows Server ecosystem)

Azure exposure

Incident management and troubleshooting experience

Log analysis experience

Experience working with multiple stakeholder groups

Strong communication skills and ability to triage issues across teams

Nice to Have

Collateral Management experience

Colline (COLLINE) application experience (will not be weighted if not available)

XVA Risk exposure

Treasury or Market Risk experience

AWS exposure

Elastic / Kibana

ITRS monitoring tools

PowerShell scripting

Python scripting

AI-assisted operational support or log analysis experience

Foreign Exchange (FX) experience

Soft Skills

Adaptability

Continuous learner

Team-oriented team player

Strong communication skills

Curiosity and problem-solving mindset

Ability to work in ambiguity

Strong ownership mentality

Positive attitude

Ability to build relationships across technical and business team

📌 106721-1 - Application Support Specialist (Toronto)
🏢 Alliance Search Partners
📍 Toronto