Company Description TS Sputtek Advanced Metallurgical Coatings is a specialized provider of PVD, DLC, and thermal spray coating services for a wide range of manufacturing industries, including automotive, plastics, oil & gas, aerospace, mechanical engineering, and consumer goods. In addition to coatings, the company designs and builds coating equipment for industrial and commercial applications. With continuous in-house R&D; and decades of experience, Sputtek delivers advanced coating technologies that enhance performance and extend the life cycle of machinery, tooling, and components.

Its ISO 9001:2015 certified facility offers customized and decorative coating solutions that improve properties such as hardness, adhesion, lubricity, and resistance to wear, corrosion, chemicals, and extreme temperatures. Based in a large-capacity facility in Woodbridge, Ontario, Sputtek provides high-volume throughput with short turnaround times and operated since 1994.

Role Description The Account Manager/Business Development Manager is a full-time, on-site role based in Woodbridge, ON, responsible for managing and growing a portfolio of industrial and commercial customers. This role involves building long-term relationships, understanding client manufacturing and coating needs, and coordinating tailored solutions with internal technical and production teams. Day-to-day tasks include handling inbound inquiries, conducting customer visits, preparing quotes and proposals, tracking orders, and ensuring timely delivery and quality of services.

The Account

Manager will monitor account performance, identify upsell and cross-sell opportunities,



and support customers with issue resolution and ongoing service improvements. The role also includes maintaining accurate CRM records, providing sales forecasts, conducting presentations and contributing feedback to support current coating solutions and service enhancements.

Qualifications

- Customer relationship management, account management, and client service skills to build trust, understand needs, and maintain long-term partnerships.
- Sales, negotiation, and business development skills to identify opportunities, prepare proposals, and close deals in industrial or manufacturing environments.
- Technical aptitude and willingness to learn about PVD, DLC, thermal spray, and metallurgical coating applications for tooling and components.
- Strong communication, presentation, and interpersonal skills for working with diverse stakeholders, including engineers, production teams, and purchasing staff.
- Organizational and time-management skills to handle multiple accounts, manage priorities, and meet deadlines in a fast-paced setting.
- Experience with CRM systems, order tracking tools, and basic data analysis for reporting on sales activity and customer performance.
- Post-secondary education in business, engineering, materials science, mechanical engineering or a related field, or equivalent industry experience.
- Experience in manufacturing, PVD coatings, tooling, machining and also understanding final stages of production (i.e. polishing, PVD coating, etc

.)
- or related sectors is an asset; familiarity with ISO 9001:2015 environments is beneficial.

📌 Account Manager (Vaughan)
🏢 Sputtek Advanced Metallurgical Coatings
📍 Vaughan