Administrative & Office Assistant

Floral Fixx Design Studio

We are looking for a friendly, detail-oriented and motivated individual to join our fun, creative and hardworking team.

Floral Fixx is a fast-paced, upbeat workplace where no two days are exactly the same. We work with beautiful flowers, weddings, events and amazing customers every day. We’re looking for someone who enjoys being part of a team, staying organized, helping customers and keeping things running smoothly behind the scenes.

As our Administrative & Office Assistant, you will work closely with the Owner and Management Team and play an important role in supporting our customers, wedding and event clients, and our entire team.

Responsibilities

- Provide friendly and professional customer service in person and over the phone
- Answer, screen and direct incoming phone calls
- Take customer orders over the phone and assist with product selections
- Monitor, review and respond to emails
- Book wedding consultations, appointments and meetings
- Update and maintain wedding and event client files
- Prepare, update and organize wedding and event contracts
- Ensure changes, payments and important client details are accurately recorded in wedding files
- Keep wedding contracts and files organized and up to date throughout the planning process
- Assist with scheduling and general office organization
- Order office, floral and operational supplies as required
- Assist with rental inventory tracking and organization
- Complete data entry and maintain accurate files and records
- Provide e-commerce support, including product and inventory updates
- Assist with basic graphic design and marketing materials
- Provide administrative support to the Owner and Management Team
- Assist with basic accounting and bookkeeping-related administrative tasks




- Provide additional support to the floral design team as needed
- Assist with special projects and other administrative duties as assigned

What We're Looking For
- Previous experience in administration, reception, customer service, sales or a similar role
- Strong customer service and communication skills
- Friendly, professional and comfortable speaking with customers
- Strong computer skills and proficiency with Microsoft Office
- Excellent written and verbal communication skills
- Strong organizational and time-management skills
- Great attention to detail and accuracy
- Ability to multitask and prioritize in a busy environment
- Resourceful and proactive when issues arise
- Able to work independently while also being a strong team player
- Dependable, positive and willing to jump in wherever needed
- Solid English speaking, reading and writing skills; additional languages are an asset
- High school diploma required; additional education or certification in Office Administration is an asset
- Must be flexible to work various shifts and occasional overtime during busy periods
- An interest in flowers, weddings, events and retail is definitely an asset

Why You'll Love Working With Us At Floral Fixx, we work hard, but we also have fun. You'll be joining a supportive, creative team that genuinely works together and helps each other out.

You'll spend your days surrounded by flowers, weddings, events and beautiful products while working in an upbeat environment where there's always something happening.

We're looking for someone who wants to become an key part of our team, takes pride in their work and enjoys contributing to a positive workplace.

If you're friendly, organized, dependable and love being part of a busy, creative team, we'd love to hear from you!

Job Type: Full-time

Pay: $17.00-$19.00 per hour

Benefits

- Dental care
- Extended health care
- Life insurance

Work Location: In person

📌 Administrative Assistant (Winnipeg)
🏢 The Floral Fixx
📍 Winnipeg