About Prescare

Prescare Nursing &

- Healthcare Staffing Inc. is a growing healthcare services company providing home care, healthcare staffing, and support services . We are committed to delivering dependable, responsive, and compassionate service to clients, families, and healthcare partners. We are seeking a highly organized, reliable, and proactive Administrative Officer / Scheduling Coordinator to support our operations in Moncton. This is a high-responsibility administrative and coordination role for someone who can manage competing priorities, communicate confidently, and help ensure smooth day-to-day operations across multiple service lines. This position supports our homecare, staffing, and cleaning divisions, with a strong focus on client communication, intake coordination, administrative reporting, service operations, payroll/timesheet follow-up, and scheduling support.

Position

Summary The Administrative Officer / Scheduling Coordinator plays an important role in ensuring that administrative systems, client service coordination, and operational workflows run effectively. This role requires someone who is able to work independently, respond quickly to changing needs, and maintain professionalism in a fast-paced environment.

The successful candidate will help coordinate internal processes, support staff and client communication, maintain administrative systems, and contribute to operational continuity across the organization. Key Responsibilities

Answer incoming calls and respond to client and service inquiries professionally and efficiently

Support new client intake, administrative follow-up, and service coordination

Assist with homecare client coordination and scheduling

Help manage urgent staffing changes, service coverage issues, and schedule adjustments

Follow up on staff timesheets, attendance records, scheduling records, and payroll-related administrative tasks using internal and client-facing systems

Implement, maintain, and improve administrative procedures and workflows

Review and evaluate internal administrative processes for efficiency and consistency

Establish work priorities and ensure procedures are followed and deadlines are met

Carry out day-to-day administrative activities of the organization

Assemble data and prepare periodic and special reports, correspondence, and internal documentation

Maintain accurate records, data entry, and digital filing systems

Support administrative coordination of service agreements, forms, and internal documentation





Train and support staff on administrative processes and internal procedures, as needed

Oversee and coordinate office administrative procedures

Help monitor administrative workflow and operational performance

Resolve scheduling, staffing, and service-related issues in a timely and professional manner

Prepare reports and updates for senior management

Support compliance with company policies, internal procedures, and administrative standards

Coordinate office workflow and administrative activities to help ensure operational deadlines and priorities are met

Participate in rotating after-hours and weekend administrative support, as required Qualifications

Required

Diploma or certificate (1–2 years) in one of the following, or a related field:

Office Administration

Business Administration

Medical Office Administration

Health Services Administration 2 to 3 years of relevant experience in:

administration,

office coordination,

scheduling,

healthcare support,

client service operations,

or a similar fast-paced service environment

Strong written and verbal communication skills in English

Strong organizational skills, time management, and attention to detail

Ability to work independently and as part of a team

Comfortable handling confidential, sensitive, and time-sensitive information

Proficiency in General Administration, including managing schedules, maintaining records, and overseeing office operations

Strong Communication and Customer Service skills to interact with clients, staff, and stakeholders effectively

Experience in Administrative Assistance with the ability to support daily clerical and organizational tasks

Exceptional organization skills to prioritize tasks, multitask effectively, and ensure seamless workflow with minimal supervision.

Proficiency in relevant office software and tools (e.g., Microsoft Office Suite)

Problem-solving skills and the ability to resolve scheduling conflicts promptly

Previous experience in the healthcare or staffing industry is an asset Preferred

Experience in healthcare, home care, staffing, or service coordination

Experience supporting scheduling, payroll follow-up, client intake, or service operations Preferred Technical Experience





Experience using one or more of the following:

When I Work

ShiftCare

Kronos / UKG

Microsoft Office Suite

Google Drive / Google Workspace Additional Assets

First Aid Certificate (asset) Work Setting

Private Sector only

On-site only

B e completed at the physical location. There is no option to work remotely.

Work Environment &

- Expectations

This role requires someone who can work effectively in a high-responsibility service environment. Work Conditions

Fast-paced environment

Work under pressure

Tight deadlines

Large workload

High attention to detail

Ability to work independently

Ability to adapt quickly to changing service needs Who We’re Looking For The ideal candidate is:

Calm under pressure A strong and assertive communicator

Highly reliable and organized

Able to take initiative without being micromanaged

Comfortable managing difficult staffing or service situations

Emotionally mature, professional, and solution-focused

Adaptable, accountable, and able to multitask effectively A strong team player with integrity and professionalism Schedule &

- Availability

This is an on-site position based in Moncton, NB.

Typical Schedule

Monday to Friday

Rotating weekends

Occasional evening availability

After-hours on-call administrative support approximately twice per month, as needed

Additional Requirements

Criminal record check required

Must be bondable

Reliable transportation required What We Offer

Competitive hourly pay of $30.00–$32.00 per hour

Full-time, permanent employment

Health, dental, and vision benefits

Free parking available

On-site amenities

Prospect to grow within a agile healthcare services company

Meaningful work that supports clients, families, and frontline staff in the community Equity &

- Eligibility

Prescare Nursing &

- Healthcare Staffing Inc. is committed to inclusive hiring and welcomes applications from qualified candidates of all backgrounds.

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as members of equity-deserving groups.

Who Can

Apply

You can apply if you are:

a Canadian citizen a permanent resident of Canada a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. How to Apply

Please submit

Your resume A short cover letter

Responses to the screening questions included in the application

We thank all applicants for their interest. Only those selected for an interview will be contacted.

📌 Administrative Officer / Scheduling Coordinator (Louisbourg)
🏢 Prescare Nursing u0026 Healthcare Staffing
📍 Louisbourg