Overview

**Join our diverse team and be part of our vision. Think big. Channel your creativity. Make a difference. At Peel Region, we can create lasting impact, together.**

Advisor Integration & Innovation Seniors Services

Health Services – Seniors Services

Status: 1 Regular Full Time

Hiring Range: $105,754.00 – $118,974.00 per annum (plus comprehensive benefits, where applicable)

Work Mode: Hybrid

Location: 10 Peel Centre Dr., Brampton, ON

Hours of Work: 35 hours per week

Who We Are:

The Seniors Services division within Health Services is committed to supporting residents to age with dignity, independence, and connection. Through innovative community supports, long-term care partnerships, and integrated service delivery, we strive to create a seamless continuum of care that responds to the evolving needs of older adults across Peel Region.

What You'll Do:

We are seeking a strategic and forward-thinking Advisor who will help lead transformational initiatives that improve how Seniors Services programs are designed, delivered, and integrated.

In this role, you will translate strategy into action by advancing service innovation, modernization efforts, and integrated models of care that enhance outcomes for older adults and their caregivers.

Key Highlights Include:

- Strategic Leadership and Innovation: Lead and support initiatives that advance integrated service delivery models, operational excellence, digital modernization, and future-state planning across Seniors Services.
- Future-Focused Service Transformation: Support the design, piloting, evaluation, and scaling of innovative service models, including digital and technology-enabled approaches that enhance the client experience.
- Integrated Service Design: Provide expert advice on service design, workflow redesign, operational improvements, and implementation approaches that strengthen how services are delivered and connected.
- Research and Evidence-Based Planning: Conduct environmental scans, research emerging trends and best practices, and synthesize evidence to inform recommendations, business cases, and strategic planning.
- Implementation and Change Leadership: Manage the planning, coordination, and implementation of complex initiatives while supporting stakeholder engagement, change readiness, and adoption.
- Performance Measurement and Evaluation: Develop evaluation frameworks, monitor outcomes, and provide actionable insights that support continuous improvement and informed decision-making.
- Collaboration and Partner Relationship Management: Build and maintain productive relationships with internal teams, health system partners, community organizations, and other interest holders to advance shared goals.

Join us in shaping the future of seniors services through innovation, integration, and continuous improvement. What You’ll Need:

- Undergraduate degree in health sciences, health administration, public policy, business, or a related field.
- Master's degree in a related discipline is preferred.
- Minimum of 5 years of experience in initiative leadership, service design, implementation planning, organizational improvement, or related advisory roles.
- Combination of education and experience may be considered.
- Experience working within a provincial or municipal government environment with an understanding of political and administrative structures, decision-making processes, and organizational culture.
- Experience in seniors services, integrated care, health system planning, community support services, long-term care, or a related environment is considered an asset.

Skills/Abilities:

- Demonstrated ability to think conceptually and strategically, translating complex challenges into practical, integrated solutions that support strategic and operational initiatives.




- Effective analytical and problem-solving skills with the ability to synthesize evidence, assess risks, and develop recommendations.
- Proven experience leading or supporting organizational improvement, service transformation, or implementation initiatives.
- Demonstrated knowledge of project management principles, methodologies, and tools.
- Demonstrated experience applying change management principles and practices; formal change management training or certification is considered an asset.
- Demonstrated ability to evaluate, integrate, and synthesize information from multiple sources to develop substantive recommendations, inform strategic decision-making, and support significant program or service improvements.
- Ability to facilitate discussions, co-design sessions, and stakeholder engagement activities with diverse audiences.
- Excellent verbal and written communication skills, including well-developed interpersonal, negotiation, facilitation, advisory, and influencing skills, with experience preparing reports, business cases, and presentations for senior leadership.
- Proven ability to build and maintain positive, productive relationships with internal and external partners.
- Experience developing performance measures, monitoring outcomes, and supporting program evaluation.
- Understanding of service design, systems thinking, continuous improvement, or human-centred design approaches.
- Proficiency in Microsoft Office Suite (e.g., Project, Visio, Excel, PowerPoint).
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Nice to Have:

- Project Management Professional (PMP) certification.
- PROSCI or other change management certification.
- Lean Six Sigma (Green Belt or higher) certification.
- Experience applying human-centred design, service design, or co-design methodologies.

Why Join Us? At Peel Region, we are committed to making a meaningful difference in the lives of our residents every day. We offer purposeful work, supportive leadership, and the opportunity to collaborate with passionate professionals who care deeply about community wellbeing.

You’ll be part of an inclusive and respectful workplace that values innovation, continuous learning, and diverse perspectives. At Peel, your expertise is respected, your contributions matter, and your qualified growth is supported; together, we can build healthier communities and create lasting impact!

Perks @ Peel and why you will love working for us:

- Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date.
- Automatic enrolment into OMERS pension plan (where applicable).
- Accrue Vacation on a monthly basis (where applicable) starting at 3 weeks per annum.
- 3 Paid personal days and floating holidays.
- Flexible hours supporting your wellness and wellbeing.
- Annual performance review and merit increases based on performance (where applicable).
- Supportive leadership and a culture of respect and inclusion.
- Access to tuition reimbursement (where applicable) and learning and development resources.

We’ve got you covered because we know happy, healthy people do their best work! Be bold. Think big. Join us.

Work Mode & Job Location:

In this role,



you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.

Interview: Our recruitment process will include video conference technology.

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

If this opportunity matches your qualifications and experience, please apply on-line.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses. We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking.

At Peel

Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact [email protected] Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly.

If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.

📌 Advisor Integration & Innovation Seniors Services (Brampton)
🏢 Regional Municipality of Peel
📍 Brampton