Application Support Specialist – Capital Markets (6-Month Contract)

Toronto, ON · Hybrid (1-2 days/week onsite, downtown Toronto) · $30-$45/hr

Our client, one of Canada's Big 5 banks, is adding a fifth member to a tight-knit Global Derivatives Technology support team. This desk is the central support hub for collateral management and derivatives applications — the team traders call when something breaks mid-session.

The immediate driver: they're onboarding support for a proprietary loan financing and collateral provisioning platform. You'll come in alongside senior team members, learn the application estate, and move into the regular support rotation.

What you'll be doing

Investigating and resolving incidents across critical trading and collateral applications, working directly with trade desks, developers, BAs, and business stakeholders

Monitoring and troubleshooting batch processing, including overnight and scheduled jobs

Digging into logs and running SQL against production data to isolate root cause — then feeding fixes back into the development cycle

Supporting weekend deployments and participating in the on-call rotation

Contributing to automation and continuous improvement across the support portfolio

What we're looking for





5+ years in application or production support, ideally within Capital Markets or a trading environment

Strong SQL — you're writing investigative queries against transactional data, not just running saved scripts

Hands-on with AutoSys, Control-M, or a comparable batch scheduling tool

Comfortable in the Windows Server ecosystem, with some Azure exposure The ability to hold your own on a call with a trade desk when something is down and the pressure is on

Nice to have: collateral management or margin exposure, Colline, XVA, FX, Elastic/Kibana, ITRS, PowerShell or Python scripting.

Why this one: it's a genuine Capital Markets entry point with real mentorship built in — the team is explicitly set up to bring you up the curve on derivatives and collateral rather than expecting you to arrive fully formed. There's strong potential for conversion to full time.

Interview process is up to three rounds with the Director and team. Target start is early to mid-October.

Rate: $30-$45/hr depending on experience and engagement structure. Maximum T4 rate is $35/hr; maximum corp-to-corp rate for incorporated consultants is $45/hr.

📌 Application Support Specialist (Toronto)
🏢 Swoon
📍 Toronto