Job Overview

Join Western Canada's Trusted Retail Equipment Solutions Partner For over 30 years, JNE Retail Equipment Inc. has been a leading supplier of shopping carts, retail equipment, merchandising solutions, and material handling products throughout Western Canada.

Our reputation has been built on exceptional customer service, quality products, integrity, and long-term relationships with many of Canada's largest grocery, liquor, hardware, and retail organizations.

As our business continues to grow, we are looking for an energetic, organized, and customer-focused Associate Administrator to become an integral member of our team.

This is more than an administrative position—it is an opportunity to develop into a key contributor within our organization and build a rewarding long-term career.

Why Join JNE?

At JNE, you'll work alongside an experienced and supportive team where your ideas are valued and your contributions make a real difference.

We offer

· Competitive salary: $58,000–$68,000 annually (based on experience and qualifications)

- Comprehensive health and dental perks
- Company-paid life and disability insurance
- Paid vacation plus statutory holidays
- Professional training and development
- Mentoring by experienced leadership
- Stable Monday–Friday schedule
- Free on-site parking
- Supportive, team-oriented workplace
- Long-term career opportunities
- Performance and salary reviews
- Opportunity for advancement into Office Manager, Operations Coordinator, or other leadership roles

Position Overview The Associate Administrator is the operational hub of our office, helping ensure that customers receive outstanding service while supporting the smooth flow of information between Sales, Purchasing, Warehouse, Accounting, Vendors, and Management. This position requires someone who enjoys staying organized, communicating with people, solving problems,



and continually improving the way work gets done.

The successful candidate will take ownership of assigned responsibilities, contribute ideas for process improvements, and become a trusted resource within the organization.

Key Responsibilities

Customer Service

· Deliver professional customer service by phone and email.

- Respond promptly to customer inquiries.
- Support customers throughout the quotation, ordering, and delivery process.
- Follow up to ensure customer satisfaction.

Sales Administration · Prepare quotations, sales orders, purchase orders, and customer documentation.

- Coordinate order processing with internal departments.
- Maintain accurate customer records.
- Assist with customer follow-up and sales support activities.

Operations Coordination · Coordinate communication between Sales, Purchasing, Warehouse, Accounting, and Management.

- Track order progress and identify potential delays.
- Help improve workflow and administrative efficiency.
- Support company projects and operational initiatives.

Purchasing & Vendor Support · Assist with supplier communications.

- Monitor purchase orders and delivery schedules.
- Maintain supplier files and pricing information.
- Support inventory administration.

Office Administration · Maintain organized digital and paper filing systems.

- Prepare reports and correspondence.
- Support executive administration and special projects.
- Protect confidential company information.





Qualifications We're looking for someone who brings:

· 5 years of experience in administration, customer service, or business operations.

- Excellent written and verbal communication skills.
- Strong organizational and multitasking abilities.
- High attention to detail and accuracy.
- Proficiency with Microsoft Outlook, Word, and Excel.
- Experience with Sage 300 or similar ERP software is an asset.
- A positive attitude, initiative, and a desire to learn.

Personal Qualities The ideal candidate: · Takes ownership of their work.

- Is dependable and accountable.
- Enjoys working with customers.
- Thrives in a collaborative environment.
- Communicates professionally.
- Thinks ahead and solves problems.
- Is eager to improve processes.
- Maintains confidentiality and professionalism.

What Success Looks Like Within your first year, you will:

· Become a trusted resource for customers and coworkers.

- Help improve operational efficiency.
- Build strong relationships with suppliers and clients.
- Support the continued growth of JNE Retail Equipment.
- Demonstrate leadership potential for future advancement.

Grow Your Career with JNE If you're looking for more than "just another administrative job" and want the opportunity to build a long-term career with a respected Western Canadian company, we'd love to hear from you.

Please submit your résumé along with a brief cover letter explaining why you would be an excellent addition to the JNE Retail Equipment team.

JNE Retail Equipment Inc. is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Pay: $58,000.00-$68,000.00 per year

Benefits

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off

Work Location: In person

📌 Associate Administrator|Customer Service|Sales Support|Operations Coodination|Career Growth (Calgary)
🏢 JNE Retail Equipment
📍 Calgary