The Business Success Managers are the primary point of leadership and support through working to maximize the value of technology aligning with business objectives. They are the trusted advisor to the business, aligning technology to strategy and delivering real results.

The Business Success

Managers are the primary point of leadership and support through working to maximize the value of technology aligning with business objectives. They are the trusted advisor to the business, aligning technology to strategy and delivering real results. This role involves building and maintaining strong relationships, understanding their business needs, and working to ensure that the IT products and services provided meet those needs effectively, shaping business outcomes through technology.

This role will be responsible for ensuring the success and satisfaction of our Corporate Services group for J.This role requires in office presence. Building and maintaining relationships with corporate services to understand their goals, challenges, and expectations Overseeing the management of IT systems, infrastructure, and operations to ensure efficiency and reliability Leading and managing IT teams, including hiring, training, and developing staff Serving as an advocate for customers within the company,



ensuring their needs are understood and addressed Providing guidance and support to customers in using the company's products or services effectively Provide management and oversight on technology projects and ensuring they are delivered on time and within budget Collaborating with internal teams to ensure business partner success Communicating with business partners to provide updates, gather feedback, and address any issues or concerns Identifying opportunities for leveraging enterprise products or services that align with the business partners needs and goals Undergraduate degree in Engineering, Business or Computer Science Assets Business Relationship Management Certification We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offerthe opportunity to create real value by helping people and businesses work smarter.

Irving

Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries.As a member of theJDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”! #

📌 Business Success Manager, Corporate (Fredericton)
🏢 J.D. Irving
📍 Fredericton