We are seeking an energetic and motivated Client Care Coordinator to join our team!

CN Physiotherapy is a fast-growing Ottawa based physiotherapy clinic dedicated to providing high-quality patient centered care with friendly and compassionate team members.

Our clinic is in a busy medical building, so we see a lot of traffic from doctors’ offices, labs, and pharmacies. Since we have a good relationship with doctors in the building, we’ll often get referrals coming through our doors. As a busy, growing clinic you’ll have the prospect to grow with us!

Responsibilities

- Provide patients with excellent customer service
- Take phone calls and schedule appointments
- Maintain email, fax, and mail communications
- Collect payments and send invoices
- Support social media initiatives

Qualifications
- Excellent communication skills are a necessity
- Must be able to work independently




- Exceptional organizational and time management skills

Preferred but NOT Required
- Prior work in healthcare setting e.g., medical office
- Inbound or outbound phone experience
- Proficient in use of computers and other office equipment
- Learning new software and data entry
- Knowledge of general office procedures

If you are interested in applying, please send your current resume by email. Only the candidates that are selected for an interview will be contacted. Please note, if you commute via public transit it’s your responsibility to determine if our clinic (located at 3029 Carling Avenue) is accessible for you.

Pay: $18.00-$19.00 per hour

Benefits

- Language training provided

Work Location: In person

📌 Client Care Coordinator (Ottawa)
🏢 CN Physiotherapy
📍 Ottawa