Elevate client relations as the Director of Client Services at BDA, located in Waterloo, Ontario. This hybrid position is tailored for a strategic leader who excels in sales and operational excellence. In this pivotal role, you will oversee a talented team handling enterprise accounts, driving strategic plans for revenue and client satisfaction.

Collaborating with cross-functional teams, you will ensure seamless delivery and adherence to brand standards while mentoring and developing high-performing teams to foster growth. Key Responsibilities:

- Define account strategies collaborating with Sales and Marketing
- Strengthen client partnerships through proactive management
- Conduct Quarterly/Annual Business Reviews with clients
- Ensure CRM compliance and accurate forecasting
- Manage project execution across internal departments

Requirements:

- Bachelor’s degree in Business, Marketing, or related field
- Over 10 years of relevant leadership experience
- Robust sales acumen and operational capability
- Proven experience in managing teams and client relationships
- Proficient in CRM and P&L; oversight

Drive operational excellence and client engagement in this vital BDA position.

📌 Client Services Leadership Role BDA (Ontario)
🏢 bdainc
📍 Ontario