Job Overview

We are a growing counselling clinic looking for a reliable and flexible casual administrative assistant to support our team when additional coverage is needed. This role is ideal for a university student interested in psychology, counselling, or mental health, who has a flexible schedule and can step in when our regular administrative staff are unavailable.

This is not a role with guaranteed weekly hours. Instead, you would be contacted when support is needed (for example: sick coverage, holidays, or busy periods).

Responsibilities

- Responding to client emails and inquiries
- Answering clinic phone calls and voicemails
- Assisting therapists with booking appointments
- Processing and assisting with insurance direct billing
- Managing administrative tasks in the Jane App
- Supporting billing and basic clinic administration
- Creating social media or Instagram posts
- Ensuring a friendly, professional, and supportive experience for clients

Ideal Candidate

- A current university student, preferably in psychology, counselling, social work, or a related field
- Has a flexible schedule and is able to occasionally work on short notice
- Strong written communication and customer service skills
- Organized, detail-oriented, and professional
- Comfortable working remotely and independently

Preferred (but not required)

- Experience with Jane App
- Experience with Telus or insurance direct billing




- Previous administrative or front desk experience
- Interest in the mental health or counselling field

Work Setting

- Fully remote position
- Flexible hours depending on clinic needs
- Supportive and collaborative clinic environment

This position is ideal for a student looking to gain experience in a counselling clinic environment while maintaining a flexible schedule. If interested, please apply with your resume and a brief note about your current program of study and availability.

Job Type: Casual

Pay: $18.00-$22.00 per hour

Benefits

- Company events
- Flexible schedule

Application question(s):
- What university or college are you currently attending, and what program are you studying?
- What does your weekly availability typically look like during the semester?
- This is a casual/on-call position without guaranteed hours. Are you comfortable being contacted when coverage is needed?
- How quickly would you typically be able to start work if coverage was needed?

(example: same day, next day, etc.)
- Do you have experience with any of the following?

- Jane App

- Insurance direct billing

- Administrative work

- Customer service
- Why are you interested in working in a counselling clinic environment?

Education
- Secondary School (preferred)

Experience:
- Administrative: 1 year (preferred)

Work Location: Remote

📌 Clinic Administrative Assistant – Casual (South Surrey)
🏢 Slater u0026 Associates Counselling and Psychotherapy
📍 South Surrey