Commercial Customer Account Manager (Ottawa)

Commercial Customer Account Manager (Ottawa)

02 Sep
|
Navacord
|
Ottawa

02 Sep

Navacord

Ottawa

About the Company Navacord Insurance Services is committed to providing exceptional service and expertise in the insurance industry.

The Commercial Account

Manager is responsible for prompt, accurate, and courteous commercial account management. This role is the primary liaison between the client and the insurance company, acting as the advisor and advocate for the client in commercial insurance related matters while remaining in compliance with brokerage guidelines, procedures, and service standards. Respond to insurance company inquiries Process policy endorsements and review for accuracy when endorsements are made Manage renewal reports and review for accuracy Remarket policies when necessary Assist clients with billing/payment issues Report claims and assist clients with claims resolutions Back up co-workers during vacations/sick days/lunch breaks Comply with both regulatory and internal guidelines Effective time management skills Customer service driven Navacord Insurance Services is an equal chance employer committed to diversity and inclusivity in the workplace.

📌 Commercial Customer Account Manager (Ottawa)
🏢 Navacord
📍 Ottawa

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