Job Posting: Coordinator, Communications & Community Engagement

- One -year pilot contract with possibility of extension
- Full-time
- 35 hours per week
- Monday to Friday, 8:30 a.m. to 4:30 p.m.
- $25.00 per hour
- Reports to Director, Philanthropy, Brand & Advocacy

Join our Philanthropy, Brand & Advocacy Team at YWCA Niagara Region , where we put the FUN in fundraising! If you are highly organized, enjoy building relationships, and are passionate about helping women and families in Niagara thrive, this position may be the perfect fit for YOU!

ABOUT US The YWCA Niagara Region is a feminist organization that provides emergency shelter, transitional housing, supportive housing, outreach programs, employment supports, and advocacy initiatives for women, gender-diverse individuals, and families across Niagara.

For nearly 100 years, YWCA Niagara Region has worked to advance gender equity and build safer, stronger communities where women and families can thrive.

YOUR EMPLOYER OF CHOICE

At the YWCA, we consider our employees our biggest resource and asset. If you are looking to join a team that shares a passion for equity and that is working towards creating social change together here in Niagara, you have come to the right place! We are an equal opportunity employer and welcome applications from individuals of all backgrounds,

experiences, abilities and perspectives.

POSITION SUMMARY The Coordinator, Communications & Community Engagement is responsible for bringing YWCA Niagara Region's impact, stories, advocacy priorities, and community presence to life through communications, storytelling, volunteer engagement, media relations, and public awareness initiatives.

RESPONSIBILITIES

Communications & Storytelling

- Manage organizational social media accounts
- Develop content calendars and communication plans
- Create digital and print communications materials
- Gather stories from participants, staff, volunteers, donors, and community members
- Maintain and update website content and collaborate on ongoing website improvements.





Publications
- Develop newsletters and e -news communications
- Create and finalize annual report production
- Assist with AGM communications
- Create campaign materials and promotional content

Media Relations
- Draft media releases and advisories
- Coordinate media inquiries
- Monitor media opportunities and coverage

Community Engagement
- Support volunteer recruitment and stewardship
- Coordinate outreach opportunities
- Represent YWCA Niagara Region at community events where appropriate

Advocacy & Awareness
- Support advocacy communications and campaigns
- Create and support all YWCA campaigns – locally, nationally, and globally
- Support communications for the organization's 100th Anniversary

Internal Relationships & Story Collection
- Attend staff meetings and program meetings as appropriate
- Build solid relationships with frontline staff and program leaders
- Gather stories, participant outcomes, trends and impact information
- Translate organizational impact into public -facing communications

Volunteer Engagement
- Coordinate volunteer recruitment, onboarding and communications
- Support volunteer recognition and retention
- Recruit volunteers for organizational events and initiatives
- Coordinate volunteer participation in charitable gaming activities
- Support volunteer engagement for Coldest Night and other campaigns

Charitable Gaming
- Coordinate bingo volunteers, scheduling, and communications
- Assist with charitable gaming administration and reporting

Additional Shared Department Responsibilities
- Support revenue generation, stewardship, community engagement, storytelling, advocacy,



and relationship - building efforts across the department.
- Participate in major organizational events, campaigns, fundraising initiatives, and community engagement activities.
- Contribute to donor, sponsor, volunteer, partner, and community stewardship activities.
- Act as an ambassador for YWCA Niagara Region and Falls Manor throughout the community.
- Participate in charitable gaming and bingo activities through the department's shared coverage model.
- Support implementation of organizational priorities, special projects, campaigns, and 100th Anniversary initiatives.
- Perform other duties as assigned.

QUALIFICATIONS

- Diploma or degree in Communications, Marketing, Public Relations, Journalism, or related field
- Experience managing social media and digital communications
- Strong writing and storytelling abilities
- Graphic design experience considered an asset
- Knowledge of WordPress, Canva, Adobe Creative Suite, or similar platforms considered an asset
- Proficiency in Microsoft Office Suite
- Good sense of humor is considered an asset ☺

OTHER REQUIREMENTS

- Must be able to occasionally work evenings and weekends
- Must have daily access to a vehicle
- Ability to work primarily in -office
- Successful completion of a six -month probationary period

WHAT WE OFFER

- $25.00 per hour
- 35-hour work week
- Three weeks vacation
- Twelve paid sick days annually
- Supportive team environment
- Should the position become permanent following the pilot year, the successful candidate may become eligible for participation in organizational benefits and RRSP programs in accordance with organizational policies in effect at that time.

Interested applicants are asked to submit a résumé with a cover letter, by September 9, 2026 to the attention of: Arienne Good, Director of Fundraising – [email protected]

Pay: $25.00 per hour

Expected hours: 35.0 per week

Benefits

- Casual dress
- Paid time off

Work Location: In person

📌 Communications & Community Engagement Coordinator (St. Catharines)
🏢 YWCA
📍 St. Catharines