Oxi CP is an established manufacturer of household cleaning products for the Canadian market. We are looking for a full-time Customer Service & Operations Coordinator to join our team.

This is a varied, hands-on position supporting customer orders and the day-to-day coordination of our manufacturing operation. The successful candidate will work across several areas of the business and be cross-trained in customer service, purchasing, inventory, production coordination, logistics, and basic administrative functions.

Responsibilities

- Customer order entry, review and coordination
- Communicate with customers regarding orders, shipping requirements and delivery timing
- Coordinate freight, shipping documentation and customer reporting
- Maintain and update the daily production schedule using our internal scheduling system
- Assist with inventory monitoring, cycle counts and inventory accuracy
- Support purchasing activities, including preparing purchase orders, tracking incoming materials and following up on delivery dates
- Communicate with suppliers regarding order status and material availability
- Coordinate inbound freight and customs documentation where required
- Assist with invoicing, payment posting and other basic accounting functions
- Maintain accurate information within internal systems
- Provide general administrative and operational support
- Cross-train in key office functions to provide coverage and flexibility within the team

Qualifications
- Previous experience in customer service, administration, purchasing,



logistics or a manufacturing environment is an asset
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Comfortable working with numbers and managing multiple priorities
- Robust computer skills and ability to quickly learn new systems
- Experience with inventory, freight, purchasing or basic accounting is an asset
- Manufacturing experience is an asset but not required
- Ability to work independently while also working effectively as part of a team

We are looking for someone who is organized, dependable and comfortable handling a variety of responsibilities. This is an excellent opportunity for someone who wants to learn multiple aspects of a manufacturing operation and develop a broad understanding of how customer orders, purchasing, inventory, production and logistics work together.

Hours

Monday to Friday, approximately 8 hours per day.

There is some flexibility in daily start and finish times.

This is an on-site position.

Compensation & Benefits

- $55,000–$75,000 per year, depending on experience and qualifications
- 3 weeks vacation to start
- Dental care
- Extended health care
- Life insurance
- Flexible daily working hours
- On-site parking
- Company events
- Monday-to-Friday schedule

Pay: $55,000.00-$75,000.00 per year

Benefits

- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off

Work Location: In person

📌 Customer Service & Operations Coordinator (Guelph)
🏢 Oxi Brite
📍 Guelph