Overview

Join our dynamic dental team as a Dental Administrator and become the vital link that keeps our practice running smoothly! In this energetic role, you will manage front desk operations, coordinate patient appointments, and ensure seamless communication between patients and clinical staff. Your enthusiasm and organizational skills will help create a welcoming environment where patients feel valued and cared for from their first contact. We are looking for a proactive, detail-oriented professional ready to make a positive impact in a fast-paced dental setting.

Duties

- Greet patients warmly, check them in and out efficiently, and handle all front desk interactions with professionalism
- Schedule, confirm, and reschedule patient appointments using dental practice management software such as Dentrix
- Manage multi-line phone systems to answer inquiries, provide information, and direct calls appropriately
- Verify insurance coverage, process claims, and handle billing inquiries to facilitate smooth financial transactions
- Coordinate with dental staff to ensure timely patient flow and optimal appointment scheduling




- Support administrative tasks such as managing office supplies, maintaining cleanliness of the reception area, and assisting with correspondence

Requirements

- Proven experience as a Dental Receptionist or Dental Office Administrator with familiarity in dental office procedures will be considered an asset.
- Strong knowledge of dental terminology and familiarity with systems like Dentrix and MaxAssist will be considered an asset.
- Excellent organizational skills with the ability to multitask in a busy setting
- Proficiency in handling multi-line phone systems and managing front desk operations efficiently
- Previous experience working in medical or dental offices is highly preferred
- Ability to communicate clearly and professionally with patients, staff, and insurance providers
- Demonstrated administrative experience with attention to detail and confidentiality

Pay: $20.00-$25.00 per hour Expected hours: 30.0 – 40.0 per week

Benefits

- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Work Location: In person

📌 Dental Administrator (Medicine Hat)
🏢 Crestwood Dental Clinic
📍 Medicine Hat