Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper.
We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Director, Product Management, Rewards - Enterprise Loyalty Mastercard’s Loyalty team is part of Consumer Acquisition and Engagement (CA & E) and works with leading financial institutions, retailers, airlines, and digital partners to deliver loyalty capabilities that improve customer engagement and create measurable business value.
The team’s rewards products help clients modernize rewards, expand consumer choice, increase program value, and deliver more seamless loyalty experiences across channels and markets. The Director, Product Management, Enterprise Loyalty will help shape the global product strategy for Enterprise Loyalty, define how recent capabilities come to market, and support commercialization across regions. Translate client needs, market insights, and business priorities into clear product opportunities, roadmap recommendations, and execution plans.
Develop go-to-market plans, product positioning, sales enablement, and launch materials that help regional and commercial teams bring rewards solutions to clients. Support business case development, pricing inputs,
packaging recommendations, and commercialization planning for new and enhanced rewards capabilities. Use data, client feedback, and performance insights to identify opportunities, prioritize improvements, and strengthen product, revenue, and customer experience outcomes.
Develop clear product narratives and executive-ready communications that help internal teams understand, sell, and support rewards products. Contribute to continuous improvement of the rewards operating model, sharing best practices and helping strengthen product management discipline across Enterprise Loyalty.
Experience in loyalty, rewards, customer engagement, digital commerce, or adjacent product environments. Global product experience, including working across regions, markets, client segments, or operating models, with an ability to adapt product approaches to local market needs. Strong product management experience, including product strategy, roadmap development, go-to-market planning, commercialization support, and product lifecycle management.
Experience supporting or leading product launches, market rollouts, commercialization efforts, or client implementations. Strong analytical mindset, with the ability to use data, metrics, and business cases to support recommendations and improve product performance. Comfortable operating in ambiguity, structuring problems, and helping teams move from idea to validation to execution.
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Corporate Security Responsibility
Abide by Mastercard’s security policies and practices; In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. Toronto, Canada: $150,000 - $234,000 CAD #
📌 Director, Product Management, Rewards - Enterprise Loyalty (Toronto)
🏢 Mastercard
📍 Toronto