- Beverage Supervisor to join our Food &
- Beverage Department. This position is responsible for assisting in the complete operation of Sports Grill, patio, skating/sports/curling and squash lounges, and sports bar.
Key Responsibilities Manages service activities in the multiple dining areas throughout the Club, e.g., Sports Grill, Family Bistro, Sports Bar, Skating, Curling and Squash Lounges
Ensures all areas are well-staffed and supervised to provide a smooth running operation by providing direct supervision of front staff
Ensures meals and beverages are served in a professional and timely manner by circulating the dining areas and communicating with the kitchen and serving staff; including staffing, organization and execution of events
Works with staff on all preparatory work prior to opening and closing
Responsible for staffing levels; ensures staff are looking after their sections
Fills front staff roles (e.g. Server, Host) when staff is not available and provides services to members and guest
Maintains a high level of cleanliness standards within the department
Provides ongoing training to new and existing front staff
Liaises between members, service staff and kitchen
Addresses member complaints and any problems that arise, as well as staff-related issues; escalates appropriately to the Food &
- Beverage Manager
Communicates with other departments regarding event changes, member concerns and emergency situations
Prepares bills and any related forms for functions, and maintains the ordering and storage of paper supplies
Works in compliance with Occupational Health &
- Safety Act (OHSA) and any safety policies and procedures set out by the Club
Conduct self in alignment with the Well Played service model (Prompt, Personalized, Polite) to support member services and respect in the workplace Job Requirements Completion of high school or equivalent required
Smart Serve certification required A minimum of two (2) years of relevant experience in a hospitality-related industry required, specifically in food services and preparation
Must have an understanding of computerized point of sale systems
Must have working knowledge of Safety and Sanitations Regulations
Knowledge AGCO liquor laws an asset
Exceptional interpersonal skills and problem-solving skills
Ability to de-escalate stressful situations with empathy and a member service mindset
📌 Food & Beverage Supervisor (Toronto)
🏢 Toronto Cricket Club
📍 Toronto
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