Food & Beverage Supervisor (Toronto)

Food & Beverage Supervisor (Toronto)

02 Sep
|
Toronto Cricket Club
|
Toronto

02 Sep

Toronto Cricket Club

Toronto

We are currently looking for a full time Food &

- Beverage Supervisor to join our Food &
- Beverage Department. This position is responsible for assisting in the complete operation of Sports Grill, patio, skating/sports/curling and squash lounges, and sports bar.

Key Responsibilities Manages service activities in the multiple dining areas throughout the Club, e.g., Sports Grill, Family Bistro, Sports Bar, Skating, Curling and Squash Lounges

Ensures all areas are well-staffed and supervised to provide a smooth running operation by providing direct supervision of front staff

Ensures meals and beverages are served in a professional and timely manner by circulating the dining areas and communicating with the kitchen and serving staff; including staffing, organization and execution of events

Works with staff on all preparatory work prior to opening and closing

Responsible for staffing levels; ensures staff are looking after their sections

Fills front staff roles (e.g. Server, Host) when staff is not available and provides services to members and guest

Maintains a high level of cleanliness standards within the department

Provides ongoing training to new and existing front staff

Liaises between members, service staff and kitchen





Addresses member complaints and any problems that arise, as well as staff-related issues; escalates appropriately to the Food &

- Beverage Manager

Communicates with other departments regarding event changes, member concerns and emergency situations

Prepares bills and any related forms for functions, and maintains the ordering and storage of paper supplies

Works in compliance with Occupational Health &

- Safety Act (OHSA) and any safety policies and procedures set out by the Club

Conduct self in alignment with the Well Played service model (Prompt, Personalized, Polite) to support member services and respect in the workplace Job Requirements Completion of high school or equivalent required

Smart Serve certification required A minimum of two (2) years of relevant experience in a hospitality-related industry required, specifically in food services and preparation

Must have an understanding of computerized point of sale systems

Must have working knowledge of Safety and Sanitations Regulations

Knowledge AGCO liquor laws an asset

Exceptional interpersonal skills and problem-solving skills

Ability to de-escalate stressful situations with empathy and a member service mindset

📌 Food & Beverage Supervisor (Toronto)
🏢 Toronto Cricket Club
📍 Toronto

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