Fort McMurray and Area | Parking Compliance Ambassador

Precise ParkLink (West) Ltd. (Precise)

Location: Assigned Alberta Health Services (AHS) | Health Shard Services (HSS) Parking Locations (Fort McMurray and Area)

Position Type: Full-Time (Availability to include days/evenings/weekends)

About Precise ParkLink

At Precise ParkLink (West) Ltd., we are committed to creating a workplace defined by integrity, trust, courage, and collaboration. Our teams play a critical role in supporting AHS by delivering safe, efficient, and patient-focused parking services across Alberta. As a Parking Compliance Ambassador, you help create positive experiences for patients, visitors, healthcare professionals, and the broader community.

Position Overview

As a Parking Compliance Ambassador, you are a key frontline representative of both AHS | HSS and Precise. Your primary responsibilities include delivering exceptional customer service, conducting mobile enforcement activities, and supporting safe, efficient, and accessible parking operations across assigned sites.

This role requires excellent communication skills, sound judgment, and a service-driven approach, while enforcing parking regulations with professionalism and respect.

Work Schedule & Availability

This is a full-time position - 1:00 p.m. – 9:00 p.m. (Monday to Friday)

Primary Responsibilities

- Provide professional, courteous customer service to all patrons.
- Issue parking notices/violations in accordance with AHS | HSS and Precise protocols.
- Assist customers with wayfinding, payment concerns, parking technology, and general inquiries.
- Support site monitoring, traffic flow, and overall operational efficiency.
- Perform traffic control duties and maintain pay stations when required.
- Deliver interoffice mail and assist with equipment inspections and reporting.
- Identify and report hazards, safety concerns, and service disruptions.
- Assist during special events, emergency situations, or urgent operational needs.




- Ensure all duties are performed in accordance with organizational policies, procedures, and safety standards.

Qualifications & Responsibilities

- 1–2 years of customer service experience (parking, security, or healthcare experience is an asset).
- Fluent in English with strong verbal communication skills.
- Customer service training or certification preferred.
- Required certifications (or willingness to obtain): Non-Violent Crisis Intervention (NVCI) | First Aid & CPR, Conflict Management and Resolution.
- Ability to work independently during patrols and customer interactions.
- Strong problem-solving skills and a calm, professional demeanor.
- Comfortable enforcing policies while maintaining respectful customer service.

Employment is Conditional Upon

- Clear Criminal History Check
- Proof of Canadian residency or work authorization

Comprehensive Training Program Precise ParkLink provides a comprehensive and mandatory training program designed to set every Parking Ambassador up for success. Training is completed in advance of placement and continues on an ongoing basis to ensure staff remain confident, well-prepared, and aligned with operational standards. The program includes Alberta Health Services (AHS) policies and procedures, customer service orientation, Non-Violent Crisis Intervention (NVCI), First Aid & CPR, Conflict Management & Resolution, incident reporting processes.

What We Offer

At Precise ParkLink, we believe that our people are the heart of our success. We are committed to creating a workplace where team members feel supported, respected, and empowered to grow. Guided by our core values of integrity, trust, courage, and collaboration, we strive to foster an workplace where every employee can thrive and contribute meaningfully to the communities we serve.

Our employee experience includes

- Competitive salary and comprehensive benefits package that supports your overall well-being.
- A supportive, inclusive, and values-driven culture where mutual respect and professionalism form the foundation of our work.

Job Types: Full-time, Permanent Pay: $23.00-$24.00 per hour

Work Location: In person

📌 Fort McMurray | Parking Compliance Ambassador
🏢 Precise Parklink (West
📍 Fort McMurray