Overview

Join our energetic team as a Front Desk Administrator, where your energetic and organized approach will set the tone for a welcoming and efficient office environment. In this vital role, you will be the first point of contact for patients and visitors, ensuring smooth daily operations within a fast-paced healthcare setting. Your positive attitude, attention to detail, and ability to multitask will contribute to delivering exceptional patient experiences and supporting the clinical team’s success.

Responsibilities

- Greet patients and visitors warmly, creating a friendly and professional first impression.
- Manage multi-line phone systems efficiently, directing calls accurately and promptly.
- Schedule appointments using dental practice management software such as Dentrix or Epic, ensuring optimal patient flow.
- Verify patient insurance information and assist with medical terminology clarification to facilitate billing processes.
- Maintain electronic medical records (EMRs) with precision, ensuring confidentiality and compliance with privacy regulations.
- Handle administrative tasks including filing, data entry, and managing correspondence to keep the front office organized.




- Support the dental team by preparing patient charts, processing payments, and coordinating follow-up appointments.

Qualifications

- Prior experience as a dental receptionist or in a medical or dental office setting is highly preferred.
- Proficiency with office equipment including multi-line phone systems and computer software such as Dentrix or Epic.
- Strong knowledge of medical terminology and electronic medical records (EMRs).
- Excellent organizational skills with keen attention to detail in managing schedules and records.
- Effective communication skills to interact professionally with patients, staff, and vendors.
- Demonstrated ability to handle administrative responsibilities in a fast-paced environment while maintaining a positive attitude.
- Previous experience working with medical or dental office software is a plus.

Join us in creating an inviting atmosphere where patients feel cared for from the moment they walk through the door! Pay: From $18.00 per hour

Expected hours: No more than 20.0 per week

Work Location: In person

📌 Front Desk Administratior (North York)
🏢 Massage Addict Keele and Lawrence
📍 North York