Overview

We are seeking a dynamic and professional Front Desk Executive to be the welcoming face of our organization. This vital role involves managing front office operations, providing exceptional customer service, and ensuring smooth administrative workflows. The ideal candidate will demonstrate excellent organizational skills, strong communication abilities, and a proactive attitude to support our team and visitors efficiently.

This paid position offers an exciting opportunity to develop your administrative expertise in a fast-paced environment.

Duties

- Greet and assist visitors, clients, and staff with professionalism and warmth, creating a positive first impression.
- Manage multi-line phone systems, directing calls accurately and courteously while maintaining excellent phone etiquette.
- Handle all incoming correspondence, including emails and phone inquiries, providing prompt and effective responses.
- Maintain organized filing systems, ensuring all documents are accurately filed and easily accessible for quick retrieval.
- Perform data entry tasks using Office tools such as Microsoft Office and Google Workspace to update records and prepare reports.
- Support administrative functions such as scheduling appointments, managing calendars,



and coordinating meetings.
- Ensure the reception area remains tidy, professional, and welcoming at all times.

Requirements

- Proven clerical experience or office experience with strong organizational skills.
- Excellent computer skills, including proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry accuracy.
- Prior experience in customer service or customer support roles with a focus on professionalism and courtesy.
- Familiarity with multi-line phone systems and phone etiquette standards.
- Robust typing skills with attention to detail for proofreading documents.
- Experience working in medical or dental offices is a plus, especially if familiar with front desk operations in healthcare settings.
- Ability to handle multiple tasks efficiently while maintaining a friendly demeanor under pressure.

Join us as a Front Desk Executive to be the friendly face that keeps our operations running smoothly! Your organizational prowess and customer-centric approach will make a meaningful difference every day in our vibrant workplace environment.

Work Location: In person

📌 Front Desk Executive (Canada)
🏢 Ekasa Hospitality
📍 Canada